Our Reviews
Horace H|2023 Chevrolet Colorado
Confirmed Service Customer
1/25/2025
No problem
1/25/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
William W|2014 Chevrolet Sonic
Confirmed Service Customer
1/24/2025
My overall experience was smooth and the service writer was great with the exception of being told one hour fee on the phone and paying a higher fee plus additional fees in person was not but l was in and out quite fast great coffee an staff.
1/24/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Danielle B|2025 Chevrolet Trax
Confirmed Sales Customer
1/27/2025
Mr Bledsoe is a great salesman! Finance aspect was very easy and smooth. Everything was well communicated. Will recommend!
DARNELL BLEDSOE
1/27/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
STUTTGART, AR
Carmen S|2025 Chevrolet Malibu
Confirmed Sales Customer
2/12/2025
Jesseca was very knowledgeable and professional. I am very pleased with my experience.
JESSECA YOUNG
2/13/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Rodney B|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
2/12/2025
Experiences there have all been good ones with the Service dept.
2/13/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Stanley C|2025 Chevrolet Corvette
Confirmed Service Customer
2/12/2025
Charged 12248 for an extended warranty
2/13/2025
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (501) 246-7781 to discuss your concerns, as your satisfaction is of utmost importance to us.
LITTLE ROCK, AR
Jasmine M|2024 Chevrolet Trax
Confirmed Service Customer
2/12/2025
Friendly and fast service. Would recommend to others
2/13/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
CAMDEN, AR
Tamara S|2016 Buick Enclave
Confirmed Service Customer
2/14/2025
Great experience amazing staff 10/10 I do recommend 😊
2/14/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Kevis W|2017 Chevrolet Impala
Confirmed Service Customer
2/14/2025
None
2/14/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Ricky D|2024 Chevrolet Equinox
Confirmed Service Customer
1/30/2025
Fast and excellent service. Very friendly service people
1/30/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
BENTON, AR
Nathaniel B|2024 Chevrolet Colorado
Confirmed Service Customer
2/3/2025
Very professional and warm experience.
2/3/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
NORTH LITTLE ROCK, AR
Barbara D|2024 Chevrolet Silverado 1500
Confirmed Sales Customer
2/3/2025
I'm Henry Rasulallah, I came to Crain Chevrolet to get service for my 2019 silverado and ended up making a purchase of a 2024 demo truck with 4900 miles but sold to me and my wife as a new truck after driving the distance from Little Rock Arkansas to Jonesboro Arkansas I was notified by the truck's software that it was a demo and we realized that this truck is used not new and isn't satisfied with the purchase we feel mislead and would like to revise the transaction for a new truck with the proper mileage that indicate a new truck thank you for reaching out Henry Rasulallah
DONOVAN SHAW
2/3/2025
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and a professional experience, so we are disappointed to hear that yours was not up to par. Please contact us at (501) 255-5360 to discuss your concerns, as your satisfaction is of utmost importance to us.
JONESBORO, AR
Lashun M|2025 Chevrolet Trailblazer
Confirmed Sales Customer
2/3/2025
N/A
ANTHONY EVERETT
2/3/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
MAUMELLE, AR
Jonathan M|2023 GMC Sierra 1500
Confirmed Service Customer
2/11/2025
Still waiting on quote for servicing package.
2/13/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Gwendolyn M|2025 Chevrolet Trax
Confirmed Service Customer
2/13/2025
Very prompt with the service.
2/13/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Wiletta C|2019 Chevrolet Trax
Confirmed Service Customer
2/18/2025
Oil was changed faster than estimated time
2/18/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Theresa K|2025 Chevrolet Malibu
Confirmed Sales Customer
2/25/2025
Very pleasant buying experience.
JESSECA YOUNG
2/25/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Courtney B|2012 Chevrolet Captiva Sport
Confirmed Service Customer
2/19/2025
Dealer Mrs. LLOYD WAS VERY POLITE AND FRIENDLY.
2/20/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Ronnie S|2024 Chevrolet Traverse
Confirmed Service Customer
2/26/2025
Service from beginning to end was excellent. I was greeted immediately and my vehicle was checked in. The waiting area was clean and comfortable. There were snacks and drinks available. This was my first service visit for my new vehicle. The service was completed in a timely manner. My wait time was not long at all; it was actually shorter than I expected (and had planned). Also, my salesman saw me and recognized me when I arrived. He made a point to visit with me and make sure all was well. Truly a great experience
2/27/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
MAUMELLE, AR
Marcus J|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
3/3/2025
Went in for oil change and tire rotation didn’t take long and Heather was a big help
3/3/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Gary D|2025 Chevrolet Colorado
Confirmed Sales Customer
3/3/2025
Lamar and B.J. helped us get approval less than 24 hours of us looking at the Truck. Excellent service
DONALD BONE JR
3/3/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
QUITMAN, AR
William C|2025 Chevrolet Equinox
Confirmed Sales Customer
3/3/2025
We have had a few bruises on my credit report, and I am returning to my job after a medical absence. My ford was upside in value, but CHARLES MYERS did a wonderful job and found a great deal on an affordable, yet fantastic 2025 Chevy Equinox. I just love this car, the technology in it is amazing and so far has had a solid performance. Finance Manager, BJ is a kick! We felt like royalty. Thank you so much, I will definitely recommend you to all of our friends.
CHARLES MEYERS
3/3/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
HOT SPRINGS NATIONAL, AR
Joseph B|2007 Chevrolet Impala
Confirmed Service Customer
3/4/2025
I arrived a little before 7:00 for my appointment that was at 7:00. We pulled in told the guy what we were there for and we went inside. We sat inside for over two hours without being told anything. Then we were told that they were finalizing everything and then would give us a price. We were told that the total for everything was almost $16,000. Then we were told it would be about $4,000 for the minor stuff. When then asked how much just for the two tires and an alignment. We were told he would have to get those prices and he would get back to us. Now if he has already gave us a total of almost $16,000 then why couldn't he give us a total for that right then and there? I made the mistake of looking online to see what used cars were on the lot. One of the sales people called and instead of talking to us about the used car we looked at he was trying to sell us a new car. Now he had been talking to the service people because he knew what they had told us the total was. So I'm not sure what the play was. If they were dragging us along to try and get us to buy a new car or what. The sales person came back with some numbers that we couldn't afford. He then asked a weird question of if we went to jail today who would we call. Now this was an odd question for someone to ask. Anyways, we sat there for over 5 hours to be given a book of everything that was supposedly wrong with the car and nothing was even done to the car. They didn't even offer to order the parts that were needed or even asked if we wanted them to. The only good thing was he didn't charge us a diagnostic fee. Which he himself admitted he didn't mention it in the beginning so that was part of the reason he didn't charge us. We have used y'all for years and this was by far the worst experience we have had. We felt like we wasted 5 hours of our day for nothing. When we got home we looked over what they gave us and things that we know are wrong with the car wasn't even on the list. So that makes us think they were just putting whatever down.
3/6/2025
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (501) 246-7781 to discuss your concerns, as your satisfaction is of utmost importance to us.
LITTLE ROCK, AR
Webber S|2025 Chevrolet Trailblazer
Confirmed Service Customer
2/28/2025
Excellent. Swift, easy, & polite.
2/28/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
SWEET HOME, AR
Latoya M|2024 Chevrolet Camaro
Confirmed Service Customer
3/5/2025
I made an appointment to avoid a long wait, but I still ended up waiting over an hour. It feels like making an appointment doesn’t really serve its purpose if the wait time is that long.
3/6/2025
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (501) 246-7781 to discuss your concerns, as your satisfaction is of utmost importance to us.
PINE BLUFF, AR
Dakota S|2016 Chevrolet 1500 Silverado
Confirmed Service Customer
3/6/2025
quick, simple, and painless
3/6/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
BENTON, AR
Bailey W|2024 Chevrolet Tahoe
Confirmed Service Customer
3/7/2025
Zach Nelson was so helpful. He was knowledgeable, kind and got my car fixed quickly! Great communication and was able to put us in a rental for a day since they had to order a part. Wonderful experience!
3/8/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
NORTH LITTLE ROCK, AR
Tamekchia H|2022 GMC Terrain
Confirmed Service Customer
3/10/2025
Well I was there for a lengthy time. I received a discount and forgot about how long I was there. So afterwards I checked everything as far as oil, tire pressure. Well they rotated my tires but I had to put correct air in all 4 tires.My paper said air was put in them but they didn’t. I wonder what else is false on my receipt? I always have issues at this particular Crain.
3/10/2025
Hi, thank you for your review; we are happy to pass along your comments to the team here at Crain Chevrolet!
LITTLE ROCK, AR
Ravynn F|2024 Chevrolet Equinox
Confirmed Service Customer
3/15/2025
Great Ser
3/17/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Hughes H|2024 Chevrolet Malibu
Confirmed Service Customer
3/16/2025
My service was completed promptly and without issue. I’m very satisfied with my visit.
3/17/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Johnathon C|2012 Chevrolet 1500 Silverado
Confirmed Service Customer
3/19/2025
Everyone was very nice but they would never call me back. I had recall work done on my airbag but the light says it still needs to be serviced. It took 2.5 weeks to get a new door panel replaced. I had to call every day or two to get an update because Zack kept saying he would call and let me know but he didn’t call a single time. I will not be back there for any reason.
3/20/2025
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (501) 246-7781 to discuss your concerns, as your satisfaction is of utmost importance to us.
BENTON, AR
James W|2025 Chevrolet 3500HD Silverado
Confirmed Sales Customer
3/5/2025
I couldn't have asked for better service from your salesman Lee J. during my transaction.
DAVIN WASHINGTON
3/6/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
WYNNE, AR
Kathy G|2017 Chevrolet Cruze
Confirmed Service Customer
3/5/2025
They were very nice and polite.
3/6/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Harriett B|2025 Chevrolet Trailblazer
Confirmed Sales Customer
3/12/2025
We had a great experience
CALEB FRANCE
3/12/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
CONWAY, AR
Wiletta C|2019 Chevrolet Trax
Confirmed Service Customer
3/12/2025
Tire alignment & balance was done efficiently. Car was returned quickly.
3/13/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Javion G|2023 Chevrolet Silverado 2500 HD
Confirmed Service Customer
3/15/2025
Very efficient!
3/17/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
NORTH LITTLEROCK, AR
Thomas W|2025 Chevrolet 1500 Silverado
Confirmed Sales Customer
3/17/2025
Davin was great. The whole process only took about 1hour. It was the quickest and easiest time I have ever spent buying a car.
DAVIN WASHINGTON
3/17/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
BOYLE, MS
Kenjata D|2025 Chevrolet 1500 Silverado
Confirmed Sales Customer
3/23/2025
It was great no pressure or anything very positive
DARNELL BLEDSOE
3/24/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
PINE BLUFF, AR
Steven J|2024 Chevrolet Colorado
Confirmed Service Customer
3/26/2025
Great customer service got my recall done and oil change done very quickly and james keep me informed on what was going on with my truck.
3/28/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
MABELVALE, AR
Angela M|2024 Chevrolet Equinox
Confirmed Service Customer
3/20/2025
I’m glad to be “back home”. I bought my 03 Tahoe there in 04 and still driving it. Even with your lights out everything went fine. Glad I had cash on me.
3/20/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
BRINKLEY, AR
William B|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
3/21/2025
Great visit. Professional service.
3/21/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Rodney B|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
3/25/2025
Bought over the phone and Jessica was good to do as I asked.
JESSECA YOUNG
3/25/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
JUDSONIA, AR
Ruthie B|2025 Chevrolet Equinox
Confirmed Sales Customer
3/26/2025
Everyone was very friendly
DARNELL BLEDSOE
3/28/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
MALVERN, AR
Debra K|2017 Chevrolet Equinox
Confirmed Service Customer
3/28/2025
I feel the quote was over priced . I also had a second opinion and found out I didn’t need rotors all the way around which would have cost me $500 more . I will not be returning for any future service because I feel that I was given false information to get more money from me. This is my truth.
3/28/2025
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (501) 246-7781 to discuss your concerns, as your satisfaction is of utmost importance to us.
SWEET HOME, AR
Clayton C|2024 Chevrolet Colorado
Confirmed Sales Customer
3/28/2025
Miguel graham did I great job and met all my expectations! Highly recommend Crain Chevrolet
MIGUEL GRAHAM
3/28/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
STAR CITY, AR
Keith B|2020 Chevrolet 2500HD Silverado
Confirmed Service Customer
3/31/2025
Work was done in a timely and professional manner
4/1/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
ALGOMA, WI
James S|2025 Chevrolet Silverado 1500
Confirmed Service Customer
3/31/2025
Great
4/1/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
MOUNT IDA, AR
Terry S|2023 Chevrolet Silverado 1500
Confirmed Service Customer
4/1/2025
I had a nice experience
4/1/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
WHITE HALL, AR
Amber S|2024 Chevrolet Equinox
Confirmed Service Customer
4/2/2025
Always come here for my vehicles and always will.
4/2/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
MABELVALE, AR
Taliba A|2013 Chevrolet Malibu
Confirmed Service Customer
4/2/2025
My support person was polite, professional, and kind. My car feels safe and comfortable.
4/2/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Kylie F|2025 Chevrolet Equinox
Confirmed Sales Customer
4/4/2025
Easiest purchase I ever made. Everything was done either over the phone and by email. They even had the car delivered to my house in Louisiana.
CHARLES MEYERS
4/4/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
VILLE PLATTE, LA
Jason S|2025 Chevrolet Colorado
Confirmed Sales Customer
4/4/2025
The purchase experience was great. I think it took longer for me to clean my trade out than the paper work. These guys really know what they are doing
MICHAEL CAGE
4/5/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
NORTH LITTLE ROCK, AR
Kevin O|2020 Chevrolet Equinox
Confirmed Service Customer
4/8/2025
oil change, tire rotation multi point inspection and air filter change (glad that was checked!) really like getting the check sheet that shows the condition of brakes, tire tread etc. thanks so much!!
4/9/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
AMITY, AR
Lucille D|2021 Chevrolet Colorado
Confirmed Service Customer
4/11/2025
Lack of communication, service was lengthy and no vehicle was offered in return. Finally after constantly asking was given a loaner vehicle . Was my vehicle was ready for pick- up , loaner vehicle was returned and I was given the ok. The next morning I received a call stating there was damage to the wind shield . They are now trying to say I'm responsible, but no damage occurred while said vehicle was in my possession and a day later and after it was signed off as ok I don't understand
4/14/2025
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (501) 246-7781 to discuss your concerns, as your satisfaction is of utmost importance to us.
NORTH LITTLE ROCK, AR
Darnel F|2021 Chevrolet Blazer
Confirmed Service Customer
4/1/2025
Zach was very nice and polite any questions my wife and I had about my Blazer he answered promptly and he over night my part and had the technicians on my vehicle and finished within 24hrs.
4/1/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
MABELVALE, AR
Graham G|2024 Chevrolet Trailblazer
Confirmed Sales Customer
4/14/2025
my salesman that sold me car was great, but i had called before and the guy was going to get back to me and never did thank his name was reed not for sure on that,other then that all was great
CHARLES MEYERS
4/14/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
HOTSPRINGS, AR
Shellena W|2025 Chevrolet Trax
Confirmed Sales Customer
4/16/2025
The experience was a smooth process and everyone involved was very pleasant and happy to assist with any questions. Jessica was great!
JESSECA YOUNG
4/16/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
NORTH LITTLE ROCK, AR
Bailey W|2024 Chevrolet Tahoe
Confirmed Service Customer
4/16/2025
Zach was very helpful and knowledgeable. He made the process very easy
4/16/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
NORTH LITTLE ROCK, AR
Omar M|2021 GMC 2500HD Sierra
Confirmed Service Customer
4/18/2025
Wonderful service overall! Great communication and gret customer service! Very pleased with the service
4/18/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
SHERIDAN, AR
Wanda B|2025 Chevrolet Equinox
Confirmed Service Customer
4/18/2025
Very Professional And Knowledgeable Great job.
4/18/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
BRYANT, AR
Brinnett W|2025 Chevrolet Trax
Confirmed Service Customer
4/19/2025
My visit was vldone in a timely manner
4/21/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
OSCEOLA, AR
John C|2024 Chevrolet Silverado 1500
Confirmed Service Customer
4/22/2025
Everyone was very friendly and professional.
4/22/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LEXA, AR
Jimmy V|2021 Chevrolet Camaro
Confirmed Service Customer
4/16/2025
No waiting.Very satisfied
4/16/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
SHANNON HILLS, AR
Brian G|2025 Chevrolet Trax
Confirmed Sales Customer
4/17/2025
The experience was great form the start of the test drive to the signing of all the paperwork. Hunter was the most honest salesperson we had the pleasure of working with.
HUNTER LUNSFORD
4/17/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Alesha J|2013 Chevrolet Tahoe
Confirmed Service Customer
4/18/2025
Received excellent service like always. Zachary was beyond nice and professional and kept communication open.
4/18/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Danny B|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
4/23/2025
My vehicle was in the shop for over 30 days. I got my vehicle back. It did not last 24 hours before it had the same problem again it is in the shop right now in crain Chevrolet in Little Rock, Arkansas
4/23/2025
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (501) 246-7781 to discuss your concerns, as your satisfaction is of utmost importance to us.
NORTH LITTLE ROCK, AR
Greg E|2025 Chevrolet Silverado 1500
Confirmed Service Customer
4/23/2025
Friendly fast service
4/23/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
BISMARCK, AR
Demetrice S|2024 Chevrolet Trax
Confirmed Service Customer
4/24/2025
Great first service.
4/24/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
NORTH LITTLE ROCK, AR
Jason S|2025 Chevrolet Colorado
Confirmed Service Customer
4/24/2025
Shout out to Zach , heather Cayden and Jocelyn in the service department, they did an excellent job getting my truck fixed up in a timely fashion. Zach answered all the questions I had about my maintenance and warranty. Good job guys
4/24/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
NORTH LITTLE ROCK, AR
William B|2023 Chevrolet Tahoe
Confirmed Service Customer
4/24/2025
Was courteous and informative about what we needed and asked.
4/24/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Lee B|2025 Chevrolet 1500 Silverado
Confirmed Sales Customer
4/23/2025
Your sales team did an excellent job making sure I got the vehicle i wanted. #1 in my book!!!
CHARLES MEYERS
4/24/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Corbin T|2025 Chevrolet Trailblazer
Confirmed Sales Customer
4/24/2025
This has been the absolute worst car buying experience EVER
DONALD BONE JR
4/24/2025
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (501) 255-5360 to discuss your concerns, as your satisfaction is of utmost importance to us.
JACKSONVILLE, AR
Tracy C|2024 GMC Terrain
Confirmed Service Customer
4/28/2025
Wait time was short! Employees were great
4/28/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
MABELVALE, AR
William W|2020 Chevrolet Camaro
Confirmed Service Customer
4/29/2025
Great timely service Thanks
4/29/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Haley A|2024 Chevrolet Colorado
Confirmed Service Customer
4/30/2025
Very helpful, they trim the time to listen to concerns and was a great experience
5/1/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Crain Chevrolet - Service and we hope to see you again soon! We're looking forward to your next visit with us!
JACKSONVILLE, AR
Rosheka W|2026 Chevrolet Equinox
Confirmed Sales Customer
5/6/2025
All the chevy teams was friendly
CALEB FRANCE
5/6/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Sierra D|2021 Buick Encore
Confirmed Service Customer
5/10/2025
it was fast
5/10/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Nicky S|2025 Chevrolet Colorado
Confirmed Sales Customer
5/10/2025
It was great very nice and helpful staff
CHARLES MEYERS
5/10/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
N LITTLE ROCK, AR
Abigail W|2022 Chevrolet Equinox
Confirmed Service Customer
5/12/2025
The car was clean inside and out (even though I only asked for the inside, since it was raining) but it looked great. Just took awhile, like 3 1/2 hours, which I wasn't expecting since I had a flight that afternoon
5/12/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Jennifer D|2023 Chevrolet Blazer
Confirmed Service Customer
4/25/2025
The staff are awesome. I think the dealer runs the staff hard without enough help. So I gave a high rating for the employees only. Not the dealer. The dealer is way below average in the service dept. Zero organization and communications. Heather is wonderful and does a good job.
4/25/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Michael W|2025 Chevrolet Trax
Confirmed Sales Customer
5/1/2025
Having trouble with getting the android app to work with the car
HUNTER LUNSFORD
5/2/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
RISON, AR
Ronetta C|2016 GMC 1500 Sierra
Confirmed Service Customer
5/2/2025
My condenser went out on my truck I just purchased the truck feb.26 ,2025 and i haven’t had my truck 90 days and I was told that I had to pay deductible to get my air conditioner fixed I didn’t feel like I should’ve had to pay it but after talking the general manager he agreed to pay half but not before telling me after 60 days of having a vehicle he’s not responsible for paying the deductible and I told him that yall have a 10 point rating on the inspection on the paperwork when I purchase the vehicle so what happened about with my air condenser going out
5/3/2025
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (501) 246-7781 to discuss your concerns, as your satisfaction is of utmost importance to us.
LITTLE ROCK, AR
Shirley S|2014 Chevrolet Traverse
Confirmed Service Customer
5/8/2025
Great customer service
5/8/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Ronetta C|2016 GMC 1500 Sierra
Confirmed Service Customer
5/12/2025
The people who were working on my truck was very nice and let me know what they did to my vehicle and what they found that was wrong with it
5/12/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Janet B|2025 Chevrolet Equinox
Confirmed Service Customer
5/13/2025
It was what I expected.
5/15/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Derwin L|2022 GMC 1500 Sierra Limited
Confirmed Service Customer
5/16/2025
It was great service
5/16/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
MC GEHEE, AR
Brenda G|2020 Buick Encore
Confirmed Service Customer
5/16/2025
I was able to have my vehicle serviced in a minimum amount of time. The service was great and the price just as good. Will return when my vehicle need additional service in the future.
5/16/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
James S|2021 Chevrolet Tahoe
Confirmed Service Customer
5/19/2025
Awesome service
5/19/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
MOUNT IDA, AR
Haley A|2024 Chevrolet Colorado
Confirmed Service Customer
5/19/2025
Very please , service has great
5/19/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
JACKSONVILLE, AR
Roy L|2024 Chevrolet Silverado 1500
Confirmed Service Customer
5/20/2025
Great
5/20/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
MENA, AR
Veronica B|2025 Chevrolet Traverse
Confirmed Sales Customer
5/20/2025
The staff was excellent. They were so nice and answered all my questions.
JESSECA YOUNG
5/21/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
ASHDOWN, AR
Angela M|2024 Chevrolet Equinox
Confirmed Service Customer
5/21/2025
Professional, and friendly as always.
5/21/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
BRINKLEY, AR
Scarlett K|2018 Chevrolet Equinox
Confirmed Service Customer
5/23/2025
They were very friendly and helpful
5/23/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
Little Rock, AR
Elbert E|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
5/23/2025
Great customer service
5/27/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
NORTH LITTLE ROCK, AR
Abigail W|2022 Chevrolet Equinox
Confirmed Service Customer
5/19/2025
Expensive, just for a battery but I guess it's affected by the tariffs. I always get coupons emailed to me after I have work done on my car which does me no good.
5/19/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Kenneth H|2023 Chevrolet Traverse
Confirmed Service Customer
5/19/2025
Staff - friendly and professional Service - easy in and out, about an hour for oil change and tire rotation
5/19/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Sara J|2021 Chevrolet Blazer
Confirmed Service Customer
5/19/2025
Heather was great! Very friendly and professional.
5/20/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
BENTON, AR
Velton K|2015 GMC 1500 Sierra
Confirmed Service Customer
5/21/2025
Very good
5/22/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
ALEXANDER, AR
Ravynn F|2024 Chevrolet Equinox
Confirmed Service Customer
5/28/2025
It is always a good experience
5/28/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
James M|2024 Chevrolet Silverado 1500
Confirmed Service Customer
5/28/2025
It was excellent.
5/28/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
BENTON, AR
Gabrielle B|2020 Chevrolet Blazer
Confirmed Service Customer
6/3/2025
I had an awesome experience on 6/2/2025. When I pulled into the garage, I was greeted by Mark whom was superb. Once I explained to Mark what I was in for, he introduced me to Zach. Zach’s courtesy was most definitely a 10/10. I will most definitely be returning.
6/4/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Glenn J|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
6/3/2025
I was very happy with Charles and Hunter at Crain Chevrolet sales
CHARLES MEYERS
6/4/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
BIGELOW, AR
Gregory J|2023 Chevrolet Blazer
Confirmed Service Customer
5/27/2025
Fast quick service
5/27/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
NORTH LITTLE ROCK, AR
Gwendolyn M|2025 Chevrolet Trax
Confirmed Service Customer
6/11/2025
Nice, friendly experience.
6/11/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
SHERWOOD, AR
Ronald H|2023 GMC Sierra 1500
Confirmed Service Customer
6/11/2025
Everyone was very nice and helpful!
6/12/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
REDFIELD, AR
Lauren C|2025 Chevrolet Trax
Confirmed Service Customer
6/13/2025
Always great, everybody’s very friendly, and they handled everything in a timely manner!
6/13/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
CONWAY, AR
Karliss C|2024 Chevrolet Silverado 1500
Confirmed Service Customer
6/19/2025
It's been a year of services provided by this particular dealership and what stands out the most is the consistency of quality service, friendliness and professionalism. My experiences- just like my last- ends with my satisfaction of the services provided.
6/19/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Javion G|2023 Chevrolet Silverado 2500 HD
Confirmed Service Customer
6/20/2025
Great job!
6/20/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Gene S|2025 Chevrolet Corvette E-Ray
Confirmed Sales Customer
6/20/2025
The overall experience was very good!
DAVIN WASHINGTON
6/20/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Ella F|2025 Chevrolet Trax
Confirmed Service Customer
6/21/2025
No, long wait time, great attitude explain everything too you ahead of time , great group of workers it was a great experience
6/23/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Lauren W|2022 GMC Acadia
Confirmed Service Customer
6/4/2025
Awesome service
6/4/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
HASKELL, AR
William E|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
6/13/2025
I was called, said it was ready, it was cleaned, refreshed and refilled. Thanks Crain team
6/16/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
JONESBORO, AR
Hughes H|2024 Chevrolet Malibu
Confirmed Service Customer
6/16/2025
My oil change and tire rotation were completed very fast without any issues. I’m very satisfied with my visit and the cost of the services.
6/16/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Marada B|2022 Chevrolet Malibu
Confirmed Service Customer
6/23/2025
Very friendly and helpful
6/23/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
COY, AR
Angela M|2024 Chevrolet Equinox
Confirmed Service Customer
6/23/2025
Everything went well
6/24/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
BRINKLEY, AR
Dominique D|2019 GMC Terrain
Confirmed Service Customer
6/25/2025
The service rep I think her name is Haley. She was very helpful and very understanding.
6/25/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
NORTH LITTLE ROCK, AR
Bre P|2024 Chevrolet Malibu
Confirmed Service Customer
6/25/2025
Great service
6/25/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
SHANNON HILLS, AR
Joshua J|2025 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
6/28/2025
Crain had the style truck I needed for my job and were very helpful to make the purchase happen with ease. BJ the finance manager was the best part of the buying experience for us. He was very helpful and straightforward about financing.
JESSECA YOUNG
6/30/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
SHERWOOD, AR
James S|2025 Chevrolet Silverado 1500
Confirmed Service Customer
6/22/2025
Fantastic service
6/23/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
MOUNT IDA, AR
Matthew G|2025 Chevrolet Corvette Z06
Confirmed Sales Customer
6/25/2025
Great professional experience.
CORNELIUS REED
6/25/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
RIPLEY, TN
Joshua L|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
6/27/2025
Charles Meyer was great. The whole experience was top notch and very smooth. I will definitely shop with you again.
CHARLES MEYERS
6/27/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
VILONIA, AR
Amber W|2024 Chevrolet Equinox
Confirmed Service Customer
6/27/2025
Very quick and everyone was so nice and knowledgeable! They have some cute men working there! Great service AND eye candy?! YES PLEASE. A forever customer here!
6/27/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
MABELVALE, AR
Randy L|2025 Chevrolet 1500 Silverado
Confirmed Sales Customer
6/28/2025
I recently had a great experience at Crane Chevrolet. From the moment I spoke with Devin, I was greeted with professionalism and genuine hospitality. The staff was knowledgeable, patient, and went out of their way to make sure all my questions were answered. Whether it was sales, financing, every step of the process was smooth and stress-free. I truly felt like a valued customer, not just a number. I highly recommend Crane Chevrolet to anyone looking for a reliable dealership that truly cares about their customers. Thank you for making my experience so positive!
DANIEL LINARES
6/30/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
ARKADELPHIA, AR
Remona H|2025 Chevrolet Trax
Confirmed Sales Customer
7/2/2025
Our daughter bought a Trailblazer there a few months ago. My husband and I had a discussion that it was time to buy a new car since ours had over 200k miles so our daughter says, "I've already called my salesman Dominique and he'll be waiting whenever you're ready." The anxiety I felt went away instantly because we had nothing but great positive experiences with him a few months ago when our daughter bought her car. He welcomed us with a big warm smile and his hand out for a handshake at the door. I told him it had been a long time since we'd seen him and would like a hug and we all leaned in. Since the first phone call months ago he's been so positive and professional. Everyone has been great but I can't say enough about Dominique. He's made the car buying experience stress free for us. He first offered us water, attentively listened to us, was patient, also honest, told us our options, took us to look at and test drive, then we made our choice. He made the whole process so easy and so did Dalvin. I'm normally not one to respond to reviews unless service is beyond excellent because it's easy for me to pick up on real personality vs the work face. Any salesman can sale but some things can't be taught because they're either in you or not and Dominique has it. I'm telling you now that this young man is an awesome asset to your company and I pray that you either give him a huge bonus or raise and whatever position that allows him to be more successful at attaining his goals for his bright future. He's earned it. I will say this again. Dominique has once again made our experience the best so much so that my sister bought a car too. I give our experiences so far a 10 plus out of 10!!
DOMINIQUE JOHNSON
7/2/2025
We're pleased to know we have been able to exceed your expectations and really help you out! We want all our clients to have a comfortable and stress-free experience with us! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Thank you for your kind review; we are happy to pass along your comments to the team here at Crain Chevrolet! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MALVERN, AR
Norma B|2025 Chevrolet Trax
Confirmed Sales Customer
6/30/2025
A very kind , sweet young man came up to us , introduced himself as Miguel — we told him that we were looking at a bottom of the line Trax for my grand daughter — he knew what we wanted , it is history from there
MIGUEL GRAHAM
6/30/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
MABELVALE, AR
Sandra W|2020 Chevrolet Camaro
Confirmed Service Customer
7/1/2025
Great customer service and my car was repaired and looks as good as new. I would highly recommend you to all my friends.
7/1/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Christopher C|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
7/1/2025
evrything was great, my salesperson Hunter was absolutely awesome, as well as finance!
HUNTER LUNSFORD
7/1/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
BRYANT, AR
Horace H|2023 Chevrolet Colorado
Confirmed Service Customer
7/2/2025
Everything went well
7/2/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Ciara D|2024 Chevrolet Trax
Confirmed Service Customer
7/3/2025
The service department is trash, the collision center is trash!
7/3/2025
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (501) 255-5360 to discuss your concerns, as your satisfaction is of utmost importance to us.
EL DORADO, AR
Baisha B|2025 Chevrolet Trax
Confirmed Sales Customer
7/4/2025
Lamar Bunting is a great access to Crain, he goes above and beyond his job duties to help. The other salesman was not as friendly and not as informative as he was.
DAVIN WASHINGTON
7/7/2025
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (501) 246-7781 to discuss your concerns, as your satisfaction is of utmost importance to us.
FORDYCE, AR
Elbert E|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
7/10/2025
Excellent service as always.
7/10/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
NORTH LITTLE ROCK, AR
Veronica G|2025 Chevrolet Malibu
Confirmed Sales Customer
7/7/2025
Everette was a great salesman!
ANTHONY EVERETT
7/7/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Jason H|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
7/9/2025
Very nice and concerned people.
7/9/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
NORTH LITTLE ROCK, AR
Tasha N|2019 Chevrolet Impala
Confirmed Service Customer
7/9/2025
They told me they rotated my tires but they DID NOT do it
7/10/2025
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (501) 246-7781 to discuss your concerns, as your satisfaction is of utmost importance to us.
ALEXANDER, AR
Katrina W|2017 GMC 1500 Sierra
Confirmed Service Customer
7/9/2025
I had a great experience ....Cayden France was my service advisor and he was very helpful with all my vehicle needs. He was very polite and friendly.
7/10/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Robert V|2025 Chevrolet Silverado 1500
Confirmed Service Customer
7/10/2025
I came to get my 1st oil change & tire rotation. I believe I got the oil change. But I know I didn’t get a tire rotation. Bc I put my passenger front wheel into a curb last month. It’s scared. It’s still on my passenger right front.
7/10/2025
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (501) 246-7781 to discuss your concerns, as your satisfaction is of utmost importance to us.
BENTON, AR
Joseph C|2012 GMC 1500 Sierra
Confirmed Service Customer
7/10/2025
I've been recently trying to get my car serviced and have contacted Zack about using my warranty of course this was earlier in this week (7_10)and I still have no response I have not received a phone call about what the warranty was going to pay or how much I need to pay I just don't understand this is the second time of me dealing with you all over the last couple of years and I swear the service department sucks with the lack of communication. And I had called the warranty department and they said they was waiting on you guys to call them back that's why I end up calling the service department earlier this week and let them know what you know what's going on what do I need to do to try to get my truck fixed...... this is sad
7/11/2025
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (501) 246-7781 to discuss your concerns, as your satisfaction is of utmost importance to us.
LITTLE ROCK, AR
Marcus H|2021 GMC 1500 Sierra
Confirmed Service Customer
7/10/2025
Great people and good service.
7/10/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
NORTH LITTLE ROCK, AR
Terry S|2023 Chevrolet Silverado 1500
Confirmed Service Customer
7/11/2025
I really enjoy it
7/11/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
WHITE HALL, AR
Edward A|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
7/14/2025
Very clean, everyone was very nice.
JORDAN ABELS
7/14/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
MALVERN, AR
Betty J|2022 Buick Envision
Confirmed Service Customer
7/17/2025
Excellent service from the time you enter, until time you leave.
7/17/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
James H|2025 Chevrolet 2500HD Silverado
Confirmed Sales Customer
7/18/2025
Davin Washington was AWSOME to deal with, very attentive and friendly.
DAVIN WASHINGTON
7/18/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
MALVERN, AR
Alisa S|2026 Chevrolet Equinox
Confirmed Sales Customer
7/18/2025
Came into Crain with an idea of which vehicle I wanted and how much I wanted to pay and Lonny was able to give me a good deal! Very professional definitely recommend him to others! He didn’t stop until I was happy with everything! BJ was also great as well! Definitely rate them a 10! Ask for Lonny!
LONNY AGEE
7/21/2025
--- **Subject: Thank You for Your Positive Review!** I hope this email finds you well. I wanted to personally thank you for your wonderful review of our vehicle service. Your kind words and positive feedback are greatly appreciated. We are delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and it’s always rewarding to know that we have met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again soon. Warm regards,
HOT SPRINGS, AR
Carla C|2026 Chevrolet Equinox
Confirmed Sales Customer
7/21/2025
details were handled quickly
CHARLES MEYERS
7/21/2025
--- **Subject: Thank You for Your Positive Review!** I hope this email finds you well. I wanted to personally thank you for your wonderful review of our vehicle service. Your kind words and positive feedback are greatly appreciated. We are delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and it’s always rewarding to know that we have met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again soon. Warm regards,
SHERWOOD, AR
Jeff E|2025 Chevrolet Silverado 1500
Confirmed Service Customer
7/14/2025
It was handled well and I was out in a little over an hour.
7/14/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
JEFFERSON, AR
Casey Q|2025 Chevrolet Colorado
Confirmed Sales Customer
7/15/2025
It was great!! Davin Washington got us the numbers we needed to make a great deal!
DAVIN WASHINGTON
7/15/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
HOT SPRINGS NTL, AR
Kellie M|2025 Chevrolet 2500HD Silverado
Confirmed Sales Customer
7/15/2025
Davin was very helpful and friendly. He helped us find what we were looking for. Great Experience!!
DAVIN WASHINGTON
7/16/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
MARION, AR
Stanley N|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
7/15/2025
My truck was diagnosed to have my steering column replaced, my service Kayden is a really cool guy, he got it all replaced in a timely manner, he kept me aware of every step and the problem has been resolved
7/16/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Jacquelyn W|2025 Chevrolet Equinox
Confirmed Service Customer
7/17/2025
The service was great. The staff was polite and professional.
7/17/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Ronald S|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
7/18/2025
Courteous and professional
7/18/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Erica W|2025 Chevrolet Blazer EV
Confirmed Service Customer
7/18/2025
Good team
7/18/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
BENTON, AR
Joe H|2024 GMC Sierra 1500
Confirmed Service Customer
7/22/2025
They were friendly and most helpful
7/23/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
HENSLEY, AR
Melodi T|2025 Chevrolet 2500HD Silverado
Confirmed Sales Customer
7/22/2025
The negotiations were great, however the delivery of the vehicle not so much. The vehicle was delivered to me filthy dirty, not prepped for delivery, there were a couple of chips in the paint and lots of swirl scratches, like it had been ran through an automatic car wash. There were also greasy hand prints on the dash that won’t come off no matter what I use to remove them. When I reported the issues to the dealership, they were dismissive. I am still waiting to hear back about what they are going to do to make it right.
HUNTER LUNSFORD
7/23/2025
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (501) 246-7781 to discuss your concerns, as your satisfaction is of utmost importance to us.
EDMOND, OK
Gene S|2025 Chevrolet Corvette E-Ray
Confirmed Service Customer
7/23/2025
Everyone was very helpful and work done was on time.
7/23/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Connie H|2013 Chevrolet Equinox
Confirmed Service Customer
7/28/2025
I dropped my car off to have diagnostics done on Wednesday. I was told it would be looked at no later than Thursday morning. I called too check on it Thursday afternoon and they still hadn't looked at it. They said it would be Friday mid-morning before they knew anything. I called after lunch because I hadn't heard anything from them. They gave me an extremely high price to fix it. I went and picked my car up and took it elsewhere for half the price. I had been a loyal customer for almost 13 years. Sad.
7/28/2025
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (501) 246-7781 to discuss your concerns, as your satisfaction is of utmost importance to us.
PARON, AR
Gina A|2025 Chevrolet 1500 Silverado
Confirmed Sales Customer
7/28/2025
Really enjoyed the service from our salesman. Provided everything we asked for
HUNTER LUNSFORD
7/28/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
MALVERN, AR
Norman K|2025 Chevrolet 1500 Silverado
Confirmed Sales Customer
7/30/2025
I found the truck I wanted at Crain via the internet. My local Chevrolet dealers have limited inventory and no where close to the deal Crain offered. The purchase was almost effortless
HUNTER LUNSFORD
7/30/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
PINEVILLE, LA
Linda L|2019 Chevrolet Blazer
Confirmed Service Customer
7/30/2025
My experience is always great! Everyone is so nice!
7/31/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
William P|2025 Chevrolet Blazer
Confirmed Sales Customer
7/22/2025
It was wonderful and painless!!! Devin, Don and BJ were the best!!!!!
DONALD BONE JR
7/23/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Donald B|2025 Chevrolet Malibu
Confirmed Service Customer
7/27/2025
Everything was quick fast and easy THANK YOU SO MUCH
7/28/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
NORTH LITTLE ROCK, AR
Ronald S|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
7/29/2025
Professional
7/29/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Ryan H|2025 Chevrolet Suburban 1500
Confirmed Sales Customer
7/29/2025
By far the absolute best car buying experience I have ever had buying a car. The white glove delivery to my home was something I have never had before and was the icing on top for how great an experience we had. Brandon Cage handled everything for us with professionalism and answered all my questions immediately and made the paperwork process seamless. An absolute outstanding experience from start to delivery. We will always recommend Crain Chevy to anyone wanting to buy a new car.
MICHAEL CAGE
7/29/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
FAYETTEVILLE, AR
Cody C|2015 Chevrolet 1500 Silverado
Confirmed Service Customer
7/30/2025
Zach was very professional from his communication to his insight. Great repair quickly and cost effective. Thanknyou
7/30/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Shirrea E|2021 Chevrolet Tahoe
Confirmed Service Customer
8/1/2025
They said it would take 4 1/2 hours to fix my vehicle it took 9 hours! He said I would pay 250.00 deductible I paid 300.00
8/1/2025
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (501) 246-7781 to discuss your concerns, as your satisfaction is of utmost importance to us.
MAUMELLE, AR
Veronica B|2021 GMC 1500 Sierra
Confirmed Service Customer
8/4/2025
Not a long wait. Friendly environment
8/4/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
HARRELL, AR
Charles H|2025 Chevrolet Silverado 1500
Confirmed Service Customer
8/5/2025
Good folks and good service.
8/5/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
CABOT, AR
Diana S|2025 Chevrolet Trax
Confirmed Service Customer
8/9/2025
Hunter was helpful. But I just not happy with one of the vehicles I bought it’s been in the shop twice with same issue
8/11/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
STAR CITY, AR
Vodica W|2025 Chevrolet Trax
Confirmed Sales Customer
8/13/2025
I explained everything to my sales person regarding my situation before going in…..once I made it to the dealership my sales person was magnificent…..I had the mindset that I wouldn’t be approved for something nice…..she kept telling me not to count myself out …..she was wonderful…..I would recommend & go back to her a thousand times
JESSECA YOUNG
8/13/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Maxima Cecilia S|2025 Chevrolet Trailblazer
Confirmed Service Customer
8/13/2025
Nice people
8/13/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
BENTON, AR
Paula D|2020 Chevrolet 2500HD Silverado
Confirmed Service Customer
8/16/2025
Aaron Jordan handled my repairs. He was most efficient and helpful. It was done in a short period of time.
8/18/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Felix R|2018 Chevrolet Tahoe
Confirmed Service Customer
8/19/2025
My experience with Crain is always a good one! They listen to my needs and make sure whatever needs to be serviced is done accurately!
8/19/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Jason K|2020 GMC Acadia
Confirmed Service Customer
8/20/2025
Vehicle was returned with several errors and some additional damage. Painters decided to paint over imperfections, instead of sanding or prepping the surface, which saved them time but will cost more money to repair.
8/21/2025
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (501) 255-5360 to discuss your concerns, as your satisfaction is of utmost importance to us.
BENTON, AR
Patricia D|2020 Chevrolet Equinox
Confirmed Service Customer
8/4/2025
Pleasant team & pleasant environment wait wasn’t long
8/4/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Carl R|2025 Chevrolet Traverse
Confirmed Sales Customer
8/4/2025
Everyone was super great and very helpful
LONNY AGEE
8/4/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
BRINKLEY, AR
David A|2007 Chevrolet Silverado
Confirmed Service Customer
8/11/2025
Professional jop thanks
8/11/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
MABELVALE, AR
Ronetta C|2016 GMC 1500 Sierra
Confirmed Service Customer
8/11/2025
The Service Employees Over the weekend were so nice and helpful they serviced my truck in a timely fashion I was really impressed with the weekend service I will be returning
8/11/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Katherine B|2024 Chevrolet Equinox
Confirmed Service Customer
8/12/2025
Work was done in a timely manner.
8/12/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
NORTH LITTLE ROCK, AR
Ashley G|2026 Chevrolet Trailblazer
Confirmed Sales Customer
8/12/2025
The salesmen made the car buying experience easy
HUNTER LUNSFORD
8/13/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Tammy B|2026 Chevrolet Equinox
Confirmed Sales Customer
8/20/2025
I had a great experience at the dealership everyone was very friendly asking if we needed water or coffee. Anthony was great providing the service.
MICHAEL THOMAS
8/20/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
JACKSONVILLE, AR
Tammy J|2024 Chevrolet Colorado
Confirmed Service Customer
9/1/2025
100%
9/2/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
SHERWOOD, AR
Kimberly B|2023 Chevrolet Blazer
Confirmed Service Customer
8/21/2025
it was very nice
8/22/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Veronica S|2026 Chevrolet Equinox
Confirmed Sales Customer
8/21/2025
Ms Young did excellent!
JESSECA YOUNG
8/22/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Amber B|2025 Chevrolet Trax
Confirmed Sales Customer
8/22/2025
Brad did an amazing job! I feel so blessed to have met him after being treated poorly with other dealerships like Landers. I was in and out just under 2 hours. Thank you so much!! Crain Team, you lucked up with Brad.
BRAD BASS
8/22/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Ravynn F|2024 Chevrolet Equinox
Confirmed Service Customer
8/26/2025
I absolutely love my Chevy. It has been such a great vehicle for myself and my children. The service I receive when going to the dealership is always a 10/10. They are super friendly and always concerned. Every time I go for service, my salesperson wants to know am I still enjoying car and if I have any concerns that they may can take care of for me. They are so welcoming and I will forever be grateful to them for the help I have received. I plan to buy more vehicle from them. Keep up the good work
8/27/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Melissa D|2025 Chevrolet Colorado
Confirmed Sales Customer
8/26/2025
5 stars
DONALD BONE JR
8/27/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Laura Z|2025 Chevrolet Trax
Confirmed Sales Customer
8/27/2025
From the Sales manager to the sales person, we had an excellent experience
JESSECA YOUNG
8/27/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
STUTTGART, AR
Janet B|2025 Chevrolet Equinox
Confirmed Service Customer
9/3/2025
I came in for an oil change and the service employees were great. I only waited 45 mins.
9/3/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Gene S|2025 Chevrolet Corvette E-Ray
Confirmed Service Customer
9/3/2025
everything was done properly and ahead of schedule.
9/3/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Terry G|2025 Chevrolet Tahoe
Confirmed Sales Customer
9/9/2025
They guy’s take pride in there job and taking care of the customers.
DAVIN WASHINGTON
9/9/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
CONWAY, AR
Alan W|2024 Chevrolet Colorado
Confirmed Service Customer
9/9/2025
Crain did a great job with the 15000 mile maintenance and repairing my tire. I was out in a reasonable time. The staff was professional and customer friendly.
9/9/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
MAUMELLE, AR
Haley A|2024 Chevrolet Colorado
Confirmed Service Customer
9/10/2025
Great team
9/10/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
JACKSONVILLE, AR
Michele T|2026 Chevrolet Equinox
Confirmed Service Customer
9/14/2025
VERY COURTEOUS AND HELPFUL! GOT ME RIGHT IN AND TOOK CARE OF EVERYTHING NEEDED
9/15/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
BENTON, AR
Haley A|2024 Chevrolet Colorado
Confirmed Service Customer
9/16/2025
Great experience
9/16/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
JACKSONVILLE, AR
Kandra C|2020 Chevrolet Blazer
Confirmed Service Customer
9/16/2025
They treated us wonderful and I would recommend anyone to go there
9/16/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
ALEXANDER, AR
William Y|2025 Chevrolet Tahoe
Confirmed Sales Customer
9/19/2025
The Team at Crain Chevrolet Little Rock was God sent. We had been dealing with Everett Chevrolet in Benton who failed to listen to what we needed to do. The General Manager, nor Sales Manager once came and introduced themselves or spoke with us. They were merely shadows behind the sales consultant. I politely asked for the keys to my Jeep and went to my car. I began communications with Crain Chevrolet. I asked them to have a Sales Manager call me and that is exactly what happened. Devon called me and I explained that we were purchasing a Tahoe Premier that day and we had two quality trade ins. I told him where we wanted to be financially. He started working on it and communicated with me as he did. My husband walked up to the Sales Desk and asked them if they really wanted to lose our business to Crain. My husband brought their numbers to me and I explained that I really didn't want to do business with them at this point. We decided we would go to to lunch and talk through the situation. Devon kept communicating with me about our trades and the vehicle I wanted. We decided we were going to give Crain Chevrolet an opportunity and I told Devon we were on our way. He met us in the parking lot and had the vehicle pulled up front for us. He introduced us to Hunter Lundsford who he said was his best sales consultant. He explained he had to go into a meeting but that we would be taken care of. Then we met Christian Crain, the owner. He walked outside with us and asked what we liked about the vehicle and got to know us. We told him we were purchasing a new vehicle and downsizing from two because we were being called to ministry and we were getting our finances in place. He told us about his foundation and all the partnerships they were working with and we told him about Whispering Hope, the ministry we are being called to and will hopefully soon be joining. The team cleaned the vehicle with so much care and did everything to get to the number that we asked for. Christian himself structured our deal and came and was completely transparent in being off by $1,121.00. He asked if we could accept that number if he made a donation of $5000.00 to Whispering Hope from his foundation. We both stood up and said "Done!" They got our financing done and before Christian left he gave us his personal contact information and asked if we could send him the tax information for the donation. We asked if he would personally present the donation to the Executive Director of Whispering Hope on September 26. 2025 when they fly into Little Rock from Georgia to meet with us? He said he would be glad to. He copied us on the email where he has already made the request for a check to be issued. Scott and I left Crain Chevrolet that day with the vehicle we wanted, financing we asked for, and Blessed to have met the Team at Crain Chevrolet, I-30 Little Rock. We will carry this Blessing in loyalty to everyone we meet. We will spread the Blessings of going above and beyond for their customers to everyone. Everett Chevrolet in Benton should counsel their slogan their team and remind them of their goal of being "Customer Friendly". #CrainChevroletLittleRockLoyal
DAVIN WASHINGTON
9/19/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
BENTON, AR
Anthony A|2022 GMC 1500 Sierra Limited
Confirmed Service Customer
9/3/2025
Not enough communication with the customer.
9/3/2025
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (501) 246-7781 to discuss your concerns, as your satisfaction is of utmost importance to us.
EL DORADO, AR
Sharon W|2026 Chevrolet Equinox
Confirmed Sales Customer
9/9/2025
The salesman was polite and courteous. He was knowledgeable his position and the service he offered.
ANTHONY EVERETT
9/10/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
EUDORA, AR
Brenda G|2020 Buick Encore
Confirmed Service Customer
9/15/2025
The service was great. the personnel were friendly, courteous and professional. the service time was great and the price wasn't bad. The waiting area was clean and relaxing.
9/15/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Adela P|2026 Chevrolet Trailblazer
Confirmed Sales Customer
9/19/2025
Everything and everyone was so friendly and very helpful i did appreciate everything yall did for me the man that sold me the car he did a fabulous job very kind ty yall for all ur generous service ty
BRAD BASS
9/29/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Adrian C|2017 Chevrolet Equinox
Confirmed Service Customer
9/23/2025
What I've learned is that it's pointless to have an appointment
9/29/2025
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (501) 246-7781 to discuss your concerns, as your satisfaction is of utmost importance to us.
LITTLE ROCK, AR
Tracy C|2024 GMC Terrain
Confirmed Service Customer
9/25/2025
Came in to get oil changed. Super quick and very nice people!
9/29/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
MABELVALE, AR
Cody E|2025 GMC Sierra 2500 HD
Confirmed Service Customer
9/25/2025
Great experience every time! In and out fast with no hassle when getting our vehicles serviced.
9/29/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Tom O|2025 Chevrolet Equinox
Confirmed Service Customer
9/19/2025
The staff was very friendly and honest. Very easy visit and I was in and out pretty quickly.
9/19/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Sean R|2025 Chevrolet Trax
Confirmed Sales Customer
9/20/2025
They took really good care of me,Mr Bass sold me the perfect automobile and I recommend all my family and friends visit the dealership.
BRAD BASS
9/29/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Samuel J|2023 Chevrolet Silverado 1500
Confirmed Service Customer
9/23/2025
Zach did an amazing job. I came in right at 7 am for an appointment and he was there to greet me with a smile as soon as I pulled into the bay. He kept me informed throughout the whole process. He let me know the parts needed for the repair and the ETA on completing the repair. It is people like Zach who will keep me coming back for my service needs.
9/29/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Diana W|2024 Chevrolet Trailblazer
Confirmed Service Customer
9/25/2025
In and out
9/29/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Jasmine T|2025 Chevrolet Colorado
Confirmed Sales Customer
9/26/2025
Did great wasted no time everyone was nice and welcoming 10
DAVIN WASHINGTON
9/29/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
SHERIDAN, AR
Moses H|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
10/1/2025
Service desk was excellent. But who ever change my oil left oilly hand prints all over my drivers door trim on the exterior I'm hoping that it washes off.
10/1/2025
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (501) 246-7781 to discuss your concerns, as your satisfaction is of utmost importance to us.
ALEXANDER, AR
Kevis W|2017 Chevrolet Impala
Confirmed Service Customer
10/7/2025
Great
10/7/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Scott F|2025 Chevrolet Silverado 1500
Confirmed Service Customer
10/7/2025
Fast service and friendly
10/7/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
GREENBRIER, AR
Jimmie W|2024 Chevrolet Trailblazer
Confirmed Service Customer
10/8/2025
It was fast efficient and timely! Great customer service!
10/8/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
NORTH LITTLE ROCK, AR
Justin C|2026 Chevrolet Trax
Confirmed Sales Customer
10/8/2025
Good experience.
TOMMY POWELL
10/8/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
NORTH LITTLE ROCK, AR
Zachary P|2014 Chevrolet Cruze
Confirmed Service Customer
10/8/2025
Zach Nelson did a great job helping me with my claim and getting all the damage on my vehicle fixed and covered by warranty/claim agency. I will use this office in the future for all my Chevy service needs!
10/8/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Haley A|2024 Chevrolet Equinox
Confirmed Service Customer
10/13/2025
Great experience as always! Thank you, Heather!
10/13/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
JACKSONVILLE, AR
Jt M|2022 GMC 2500HD Sierra
Confirmed Service Customer
10/14/2025
Heather is super helpful.
10/14/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Melissa D|2025 Chevrolet Colorado
Confirmed Service Customer
10/14/2025
Great
10/14/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Tarik B|2020 Chevrolet Corvette
Confirmed Service Customer
10/15/2025
Heather Allen is amazing, her help and service was impeccable. She followed up with me and answered all my questions on my corvette
10/16/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Nicole K|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
10/17/2025
Terric McDaniel was a great salesman and was a joy to work with
TERRIC MCDANIELS
10/17/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
BAUXITE, AR
Tony B|2015 Chevrolet Impala
Confirmed Service Customer
9/25/2025
Service was good
9/29/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
NORTH LITTLE ROCK, AR
Edgar N|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
9/27/2025
My experience with the dealership was excellent. Everything was handled in a timely and professional manner, and the process was smooth from start to finish. I truly appreciate the great service and attention to detail.
9/29/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
MONTEVALLO, AL
Steve M|2014 Chevrolet Tahoe
Confirmed Service Customer
10/7/2025
We are working through the needed maintenance on my 2014 Tahoe, balancing time & $.
10/7/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
John J|2025 GMC Sierra 1500
Confirmed Service Customer
10/13/2025
Great experience
10/13/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
ROE, AR
Mary R|2026 Chevrolet Trailblazer
Confirmed Sales Customer
10/28/2025
I started the process in the morning while I was work, and when my mother and I arrived there just after 18:00, everything was ready to sign. It was the fastest most efficient process we have had in buying a new vehicle. The salesman and the financial advisor were both kind, caring, and very helpful.
HUNTER LUNSFORD
10/29/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
STEPHENS, AR
Alvin S|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
10/29/2025
My experience was exceptional, I was kepted informed and they answered all my questions. Thank you to any awesome service department for getting my truck back up and running.
10/31/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Lawrence B|2023 Chevrolet Malibu
Confirmed Service Customer
10/29/2025
Very good experience
10/31/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Linda W|2025 Chevrolet Trailblazer
Confirmed Service Customer
10/29/2025
The concierge was wonderful. She helped me use my rewards points and her customer service was excellent. Her name was Haley. SHE earned my business. I will be back.
10/31/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Kenneth H|2026 Chevrolet Traverse
Confirmed Sales Customer
10/31/2025
Terric was the most perfect salesman I've ever experienced
TERRIC MCDANIELS
10/31/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Qujuanna C|2026 Chevrolet Trailblazer
Confirmed Sales Customer
11/4/2025
Everyone at the dealership was very nice and very helpful
JESSECA YOUNG
11/5/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Mary D|2026 Chevrolet Trax
Confirmed Sales Customer
11/6/2025
It was the most enjoyable experience, normally when you hit the car lot every body and their brother is trying to pull you into 1000 ways. Hunter was the best, he was like my friend whom I had not seen in a while. Great experience. I love my car
HUNTER LUNSFORD
11/7/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
WILMAR, AR
Joseph B|2016 Chevrolet 1500 Silverado
Confirmed Service Customer
11/12/2025
Great service!
11/17/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Veronica S|2026 Chevrolet Equinox
Confirmed Service Customer
11/12/2025
Excellent
11/17/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Floyd S|2013 Chevrolet 2500HD Silverado
Confirmed Service Customer
11/13/2025
My vehicle was quickly taken into the work area. The techs were friendly and welcoming Even though my extended warranty had expired I was given a discount when the job was completed.
11/17/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
BRYANT, AR
Beatrice D|2024 Buick Enclave
Confirmed Service Customer
11/13/2025
Hanna was truly helpful in advising me.
11/17/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
PINE BLUFF, AR
Mary K|2025 Chevrolet Trax
Confirmed Service Customer
11/21/2025
They were able to get me in earlier and were super nice
11/21/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
STUTTGART, AR
William S|2024 GMC Sierra 1500
Confirmed Service Customer
10/20/2025
Great experience
10/20/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
NORTH LITTLE ROCK, AR
Gwendolyn M|2020 Chevrolet Blazer
Confirmed Service Customer
10/20/2025
Beyond satisfied, top tier service.
10/20/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Drew B|2021 GMC 1500 Sierra
Confirmed Service Customer
10/20/2025
Steven France, Heather and Zach are awesome.
10/20/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Marcus C|2026 Chevrolet Corvette Stingray
Confirmed Sales Customer
11/6/2025
My overall experience was amazing! Thank you Devin O. (GM) & Davin Washington (Salesperson) for taking very good care of me during my visit.
DAVIN WASHINGTON
11/7/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Marcus D|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
11/11/2025
Great customer service...the speed of the service was excellent as well....
11/17/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
SHERWOOD, AR
Kimberly B|2023 Chevrolet Blazer
Confirmed Service Customer
11/15/2025
It was very nice and easy
11/17/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Edward A|2025 Chevrolet Silverado 1500
Confirmed Service Customer
11/25/2025
Friendly service, very clean
11/25/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
MALVERN, AR
Randy W|2026 Chevrolet Equinox
Confirmed Sales Customer
11/27/2025
Courteous and very informative regarding the sales process
BRAD BASS
11/28/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
MALVERN, AR
Tanja G|2011 Chevrolet Camaro
Confirmed Service Customer
11/27/2025
They claim to have fixed my car but it’s not and I addressed it but still nothing. It’s an insurance claim that is very well paid for and definitely not by the dealership so why not fix it when it’s paid to do so. I lost control of my car cuz the same struts allegedly nothing wrong with has my car sliding when hitting little bumps. My whole backend is shifting while the front passenger making popping sounds. So at this point I’m definitely taking it to Bale Chevrolet where I know will get the job done.
11/28/2025
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (501) 246-7781 to discuss your concerns, as your satisfaction is of utmost importance to us.
NORTH LITTLE ROCK, AR
Joshua L|2025 Chevrolet Silverado 1500
Confirmed Service Customer
12/4/2025
Very quick and great service. Walked in with no appt and was still back in my truck within a hour
12/4/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
VILONIA, AR
Brenda G|2020 Buick Encore
Confirmed Service Customer
12/6/2025
All things were great. The service was great. customer service was highly appreciated. Personnel were courteous, respectable and a good representation of the service department. Although the unexpected occurred during service, thus increasing the cost. I am glad it happened there because was certain that the job would be done right.. Thanks
12/8/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Stacy K|2016 Chevrolet Colorado
Confirmed Service Customer
12/8/2025
No comment
12/9/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Tamara K|2015 Chevrolet Impala
Confirmed Service Customer
12/11/2025
I came in with car giving the Stabilitrack error and shifting light not working. I waited over 3 hrs only to be told I needed a new transmission. No other diagnostic alternatives were even discussed even though there could be other issues that would give that error. I asked if error could be cleared and was informed that it was but would probably come back on which I was fine with. However, when I started vehicle the error was still there. Not very happy with my experience this time with Crain Chevrolet.
12/11/2025
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (501) 246-7781 to discuss your concerns, as your satisfaction is of utmost importance to us.
LITTLE ROCK, AR
Clifton D|2014 Chevrolet Camaro
Confirmed Service Customer
12/11/2025
Poor
12/11/2025
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (501) 246-7781 to discuss your concerns, as your satisfaction is of utmost importance to us.
LITTLE ROCK, AR
Timothy Dewayne H|2025 Chevrolet Equinox
Confirmed Service Customer
12/17/2025
It was good had to go back cause I had my tires rotated and the front psi light came on before I got home ! Took back and it only took them a few minutes to fix that problem !
12/19/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
HENSLEY, AR
Tiffany G|2024 Chevrolet Silverado 1500
Confirmed Service Customer
11/26/2025
Zach and the service team were excellent. They serviced my truck in no time. Everyone was friendly and courteous.
11/26/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Velton K|2015 GMC 1500 Sierra
Confirmed Service Customer
11/27/2025
Good experience longer than normal time. Waiting time
11/28/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
ALEXANDER, AR
Bernita L|2015 GMC 1500 Sierra
Confirmed Service Customer
12/2/2025
Great customer service
12/3/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
CONWAY, AR
Chippale S|2024 Chevrolet Trailblazer
Confirmed Service Customer
12/5/2025
Heather was very helpful, polite, and stayed in communication with me with each update on my vehicle.
12/6/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
METAIRIE, LA
Janet B|2025 Chevrolet Equinox
Confirmed Service Customer
12/8/2025
Everything was great and Brooke was very helpful.
12/8/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Veronica T|2026 Chevrolet Equinox
Confirmed Service Customer
12/8/2025
Knowledgeable about everything
12/8/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
MALVERN, AR
Michele T|2026 Chevrolet Equinox
Confirmed Service Customer
12/9/2025
GREAT GREAT GREAT
12/10/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
BENTON, AR
Robert C|2026 Chevrolet Colorado
Confirmed Sales Customer
12/10/2025
Salesperson was friendly and responsive. Finance manager was friendly and efficient.
JESSECA YOUNG
12/12/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
EDMOND, OK
Cliffonda T|2023 Buick Envision
Confirmed Service Customer
12/19/2025
Terrible experience to the point that im becoming not satisfied with my vevehicle. I traded off my 2013 Nissan Altima paid for to get my Buick Envision on November 24,2025. Still havent recieved my signed contract documents in the mail and I got a alert from OnStar stating a situation with my battery 1 week after having it. Took my truck to have it looked at and Zack in services told me not to worry about the alerts from OneStar the battery maybe mild functioning because of the weather change. Long as it's nothing on my dash; meaning the battery symbol, then I shouldn't worry about it. Without having my battery even looked at. Come 12-16-2025 i took my truck for Anthony to help me program my myBuick app and I mentioned to him that i had got that alert again about my battery. He told me before I left he was gonna get them to put it on the machine to check it and he did just that. Come to find out my battery was bad and needed to be replaced. They tired to come at me with i had to pay for it but I ran that by Zack and my sales person Joshua and some how it got taken care of. But thats not it, when receiving my invoice receipt the next day about the services, yes I reads every line to the last word on stuff thats important. I see there was filters that needed to be replaced that they wrote in comments that I was aware of but I declined. Meaning they mentioned it to me when they didnt and I declined the services. So I called to speak with someone in services yesterday, she hung up on me, called my sales person Joshua and he was suppose to have got back with me yesterday after stating he was gonna go talk with his manager about getting a time and day scheduled for me to come in for service. Still I haven't and didnt receive no call back. So at this moment I want to speak with corporate or someone in the higher position cause this is not fair. I moved off on my faith to get this vehicle trading in my vehicle that was paid for. Yes my vehicle had problems but if I was gonna get played like this I could of kept my car. Seems like they knew this vehicle had these problems and they think im gonna wait til the warranty expire to get the repairs done so I have to pay for it. So can someone please reach out to me. Otherwise im about to console qorh a lawyer about this matter
12/19/2025
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (501) 246-7781 to discuss your concerns, as your satisfaction is of utmost importance to us.
PINE BLUFF, AR
John R|2025 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
12/18/2025
Friendly,fast,and affordable. Thank you!
BAUXITE, AR
Scott F|2025 Chevrolet Silverado 1500
Confirmed Service Customer
12/19/2025
They were very friendly and got me in and out quickly. Great service!
12/19/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
GREENBRIER, AR
Colton H|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
12/22/2025
I paid for an oil change and tire rotation but the tires didn’t get rotated.
12/22/2025
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (501) 246-7781 to discuss your concerns, as your satisfaction is of utmost importance to us.
BENTO, AR
Ronnie B|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
12/26/2025
Professional and great customer service
12/26/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Vanessa R|2026 Chevrolet Trailblazer
Confirmed Sales Customer
12/26/2025
I liked the all the people there, they were all just great. I enjoyed not having to be there all day. I will recommend Crain Chevrolet too all my friends.
MIGUEL GRAHAM
12/27/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Denise L|2023 Chevrolet Trailblazer
Confirmed Service Customer
12/31/2025
Geeat
1/1/2026
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
MABELVALE, AR
Tim W|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
12/31/2025
Hunter was very knowledgeable and very polite a great salesman not pushy and helped find what we needed thank you
HUNTER LUNSFORD
1/2/2026
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
INDIANAPOLIS, IN
Tara T|2025 Chevrolet Trax
Confirmed Service Customer
1/1/2026
Went in to get my first oil change since having the vehicle. Everybody was very nice…with smiling faces. Very appreciative to the Crain family!
1/1/2026
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Donna T|2025 Chevrolet Trax
Confirmed Service Customer
12/22/2025
Not an extreme long wait...very nice, friendly employees and nice wating room.
12/22/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
FORREST CITY, AR
Linda L|2019 Chevrolet Blazer
Confirmed Service Customer
1/2/2026
They always take care of whatever needs to be done.
1/2/2026
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Chandy D|2013 Chevrolet Camaro
Confirmed Service Customer
1/5/2026
Ronnie was great throughout the entire experience, from my initial phone call to vehicle pickup. He was professional, courteous, and friendly the whole time. I’ve always dreaded taking my car to the dealership, but this experience completely removed that anxiety. I was completely satisfied with the service I received.
1/6/2026
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Cody C|2015 Chevrolet 1500 Silverado
Confirmed Service Customer
1/9/2026
For the second service ive done through crain chevrolet, I stand behind my first review. EXCELLENT SERVICE. Great communication. Highly recomment
1/9/2026
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Ronnie S|2024 Chevrolet Traverse
Confirmed Service Customer
1/9/2026
Communication from the service department was very timely and thorough. Also,the diagnosis and repair was done in a very timely manner. We feel we received excellent service.
1/12/2026
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
MAUMELLE, AR
Ontania J|2026 Chevrolet Trax
Confirmed Sales Customer
1/13/2026
Charles was a great salesman made everything easy and smooth for me!
CHARLES MEYERS
1/14/2026
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
NORTH LITTLE ROCK, AR
Delma M|2026 Chevrolet Trax
Confirmed Sales Customer
1/14/2026
It’s the best customer service I’ve ever experienced there!!!
JESSECA YOUNG
1/16/2026
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
ROLAND, AR
Mary K|2025 Chevrolet Trax
Confirmed Service Customer
1/14/2026
It was good
1/15/2026
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
STUTTGART, AR
Kendrick C|2024 GMC Sierra 2500 HD
Confirmed Service Customer
1/5/2026
Thank you
1/5/2026
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
MABELVALE, AR
Katherine B|2025 Chevrolet Trax
Confirmed Service Customer
1/7/2026
Always great service I get when I bring my Trax to the dealership and the great customer service team.
1/8/2026
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
BRYANT, AR
Haley H|2024 Chevrolet Colorado
Confirmed Service Customer
1/12/2026
Always a fantastic experience!
1/12/2026
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
JACKSONVILLE, AR
Denver J|2019 Chevrolet Colorado
Confirmed Service Customer
1/15/2026
N/a
1/15/2026
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
BRYANT, AR
Cadence H|2014 Chevrolet Corvette
Confirmed Service Customer
1/21/2026
Quick, easy, and good communication
1/21/2026
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
BENTON, AR
Tom O|2025 Chevrolet Equinox
Confirmed Service Customer
1/16/2026
Awesome and friendly staff. Service didn’t take long and I loved getting the video of my inspection for transparency.
1/19/2026
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
James B|2018 Chevrolet Tahoe
Confirmed Service Customer
1/16/2026
I didn’t receive the proper mileage to return for service and they didn’t reset oil percentage and receipt didn’t have the correct information on my service
1/19/2026
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (501) 246-7781 to discuss your concerns, as your satisfaction is of utmost importance to us.
NORTH LITTLE ROCK, AR
Tommy H|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
1/16/2026
Forgot my cover for mirror on passenger side
1/19/2026
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Keiyana K|2025 Chevrolet Trax
Confirmed Service Customer
1/17/2026
Hailey in service was very nice. I have always had nice and genuine interactions with her and Ms Heather.
1/19/2026
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
DALLAS, TX
Aliya S|2023 Chevrolet Malibu
Confirmed Service Customer
1/21/2026
Melvin was above and beyond ! Even walk me to my car! Very professional
1/21/2026
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR