Our Reviews
William W|2020 Chevrolet Camaro
Confirmed Service Customer
4/29/2025
Great timely service Thanks
4/29/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Sierra D|2021 Buick Encore
Confirmed Service Customer
5/10/2025
it was fast
5/10/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Nicky S|2025 Chevrolet Colorado
Confirmed Sales Customer
5/10/2025
It was great very nice and helpful staff
CHARLES MEYERS
5/10/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
N LITTLE ROCK, AR
Abigail W|2022 Chevrolet Equinox
Confirmed Service Customer
5/19/2025
Expensive, just for a battery but I guess it's affected by the tariffs. I always get coupons emailed to me after I have work done on my car which does me no good.
5/19/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Kenneth H|2023 Chevrolet Traverse
Confirmed Service Customer
5/19/2025
Staff - friendly and professional Service - easy in and out, about an hour for oil change and tire rotation
5/19/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Ronetta C|2016 GMC 1500 Sierra
Confirmed Service Customer
5/2/2025
My condenser went out on my truck I just purchased the truck feb.26 ,2025 and i haven’t had my truck 90 days and I was told that I had to pay deductible to get my air conditioner fixed I didn’t feel like I should’ve had to pay it but after talking the general manager he agreed to pay half but not before telling me after 60 days of having a vehicle he’s not responsible for paying the deductible and I told him that yall have a 10 point rating on the inspection on the paperwork when I purchase the vehicle so what happened about with my air condenser going out
5/3/2025
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (501) 246-7781 to discuss your concerns, as your satisfaction is of utmost importance to us.
LITTLE ROCK, AR
Abigail W|2022 Chevrolet Equinox
Confirmed Service Customer
5/12/2025
The car was clean inside and out (even though I only asked for the inside, since it was raining) but it looked great. Just took awhile, like 3 1/2 hours, which I wasn't expecting since I had a flight that afternoon
5/12/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
James S|2021 Chevrolet Tahoe
Confirmed Service Customer
5/19/2025
Awesome service
5/19/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
MOUNT IDA, AR
Velton K|2015 GMC 1500 Sierra
Confirmed Service Customer
5/21/2025
Very good
5/22/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
ALEXANDER, AR
Scarlett K|2018 Chevrolet Equinox
Confirmed Service Customer
5/23/2025
They were very friendly and helpful
5/23/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
Little Rock, AR
Ravynn F|2024 Chevrolet Equinox
Confirmed Service Customer
5/28/2025
It is always a good experience
5/28/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Rosheka W|2026 Chevrolet Equinox
Confirmed Sales Customer
5/6/2025
All the chevy teams was friendly
CALEB FRANCE
5/6/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Ronetta C|2016 GMC 1500 Sierra
Confirmed Service Customer
5/12/2025
The people who were working on my truck was very nice and let me know what they did to my vehicle and what they found that was wrong with it
5/12/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Sara J|2021 Chevrolet Blazer
Confirmed Service Customer
5/19/2025
Heather was great! Very friendly and professional.
5/20/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
BENTON, AR
Lauren W|2022 GMC Acadia
Confirmed Service Customer
6/4/2025
Awesome service
6/4/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
HASKELL, AR
Lauren C|2025 Chevrolet Trax
Confirmed Service Customer
6/13/2025
Always great, everybody’s very friendly, and they handled everything in a timely manner!
6/13/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
CONWAY, AR
Haley A|2024 Chevrolet Colorado
Confirmed Service Customer
4/30/2025
Very helpful, they trim the time to listen to concerns and was a great experience
5/1/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Crain Chevrolet - Service and we hope to see you again soon! We're looking forward to your next visit with us!
JACKSONVILLE, AR
Shirley S|2014 Chevrolet Traverse
Confirmed Service Customer
5/8/2025
Great customer service
5/8/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Janet B|2025 Chevrolet Equinox
Confirmed Service Customer
5/13/2025
It was what I expected.
5/15/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Gregory J|2023 Chevrolet Blazer
Confirmed Service Customer
5/27/2025
Fast quick service
5/27/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
NORTH LITTLE ROCK, AR
Gwendolyn M|2025 Chevrolet Trax
Confirmed Service Customer
6/11/2025
Nice, friendly experience.
6/11/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
SHERWOOD, AR
William E|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
6/13/2025
I was called, said it was ready, it was cleaned, refreshed and refilled. Thanks Crain team
6/16/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
JONESBORO, AR
Michael W|2025 Chevrolet Trax
Confirmed Sales Customer
5/1/2025
Having trouble with getting the android app to work with the car
HUNTER LUNSFORD
5/2/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
RISON, AR
Roy L|2024 Chevrolet Silverado 1500
Confirmed Service Customer
5/20/2025
Great
5/20/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
MENA, AR
Elbert E|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
5/23/2025
Great customer service
5/27/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
NORTH LITTLE ROCK, AR
Ronald H|2023 GMC Sierra 1500
Confirmed Service Customer
6/11/2025
Everyone was very nice and helpful!
6/12/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
REDFIELD, AR
Karliss C|2024 Chevrolet Silverado 1500
Confirmed Service Customer
6/19/2025
It's been a year of services provided by this particular dealership and what stands out the most is the consistency of quality service, friendliness and professionalism. My experiences- just like my last- ends with my satisfaction of the services provided.
6/19/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Dominique D|2019 GMC Terrain
Confirmed Service Customer
6/25/2025
The service rep I think her name is Haley. She was very helpful and very understanding.
6/25/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
NORTH LITTLE ROCK, AR
Bre P|2024 Chevrolet Malibu
Confirmed Service Customer
6/25/2025
Great service
6/25/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
SHANNON HILLS, AR
Derwin L|2022 GMC 1500 Sierra Limited
Confirmed Service Customer
5/16/2025
It was great service
5/16/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
MC GEHEE, AR
Brenda G|2020 Buick Encore
Confirmed Service Customer
5/16/2025
I was able to have my vehicle serviced in a minimum amount of time. The service was great and the price just as good. Will return when my vehicle need additional service in the future.
5/16/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Veronica B|2025 Chevrolet Traverse
Confirmed Sales Customer
5/20/2025
The staff was excellent. They were so nice and answered all my questions.
JESSECA YOUNG
5/21/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
ASHDOWN, AR
Angela M|2024 Chevrolet Equinox
Confirmed Service Customer
5/21/2025
Professional, and friendly as always.
5/21/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
BRINKLEY, AR
James M|2024 Chevrolet Silverado 1500
Confirmed Service Customer
5/28/2025
It was excellent.
5/28/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
BENTON, AR
Javion G|2023 Chevrolet Silverado 2500 HD
Confirmed Service Customer
6/20/2025
Great job!
6/20/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Joshua L|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
6/27/2025
Charles Meyer was great. The whole experience was top notch and very smooth. I will definitely shop with you again.
CHARLES MEYERS
6/27/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
VILONIA, AR
James S|2025 Chevrolet Silverado 1500
Confirmed Service Customer
6/22/2025
Fantastic service
6/23/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
MOUNT IDA, AR
Norma B|2025 Chevrolet Trax
Confirmed Sales Customer
6/30/2025
A very kind , sweet young man came up to us , introduced himself as Miguel — we told him that we were looking at a bottom of the line Trax for my grand daughter — he knew what we wanted , it is history from there
MIGUEL GRAHAM
6/30/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
MABELVALE, AR
Remona H|2025 Chevrolet Trax
Confirmed Sales Customer
7/2/2025
Our daughter bought a Trailblazer there a few months ago. My husband and I had a discussion that it was time to buy a new car since ours had over 200k miles so our daughter says, "I've already called my salesman Dominique and he'll be waiting whenever you're ready." The anxiety I felt went away instantly because we had nothing but great positive experiences with him a few months ago when our daughter bought her car. He welcomed us with a big warm smile and his hand out for a handshake at the door. I told him it had been a long time since we'd seen him and would like a hug and we all leaned in. Since the first phone call months ago he's been so positive and professional. Everyone has been great but I can't say enough about Dominique. He's made the car buying experience stress free for us. He first offered us water, attentively listened to us, was patient, also honest, told us our options, took us to look at and test drive, then we made our choice. He made the whole process so easy and so did Dalvin. I'm normally not one to respond to reviews unless service is beyond excellent because it's easy for me to pick up on real personality vs the work face. Any salesman can sale but some things can't be taught because they're either in you or not and Dominique has it. I'm telling you now that this young man is an awesome asset to your company and I pray that you either give him a huge bonus or raise and whatever position that allows him to be more successful at attaining his goals for his bright future. He's earned it. I will say this again. Dominique has once again made our experience the best so much so that my sister bought a car too. I give our experiences so far a 10 plus out of 10!!
DOMINIQUE JOHNSON
7/2/2025
We're pleased to know we have been able to exceed your expectations and really help you out! We want all our clients to have a comfortable and stress-free experience with us! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Thank you for your kind review; we are happy to pass along your comments to the team here at Crain Chevrolet! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MALVERN, AR
Gabrielle B|2020 Chevrolet Blazer
Confirmed Service Customer
6/3/2025
I had an awesome experience on 6/2/2025. When I pulled into the garage, I was greeted by Mark whom was superb. Once I explained to Mark what I was in for, he introduced me to Zach. Zach’s courtesy was most definitely a 10/10. I will most definitely be returning.
6/4/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Glenn J|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
6/3/2025
I was very happy with Charles and Hunter at Crain Chevrolet sales
CHARLES MEYERS
6/4/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
BIGELOW, AR
Joshua J|2025 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
6/28/2025
Crain had the style truck I needed for my job and were very helpful to make the purchase happen with ease. BJ the finance manager was the best part of the buying experience for us. He was very helpful and straightforward about financing.
JESSECA YOUNG
6/30/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
SHERWOOD, AR
Ciara D|2024 Chevrolet Trax
Confirmed Service Customer
7/3/2025
The service department is trash, the collision center is trash!
7/3/2025
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (501) 255-5360 to discuss your concerns, as your satisfaction is of utmost importance to us.
EL DORADO, AR
Veronica G|2025 Chevrolet Malibu
Confirmed Sales Customer
7/7/2025
Everette was a great salesman!
ANTHONY EVERETT
7/7/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Robert V|2025 Chevrolet Silverado 1500
Confirmed Service Customer
7/10/2025
I came to get my 1st oil change & tire rotation. I believe I got the oil change. But I know I didn’t get a tire rotation. Bc I put my passenger front wheel into a curb last month. It’s scared. It’s still on my passenger right front.
7/10/2025
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (501) 246-7781 to discuss your concerns, as your satisfaction is of utmost importance to us.
BENTON, AR
Jeff E|2025 Chevrolet Silverado 1500
Confirmed Service Customer
7/14/2025
It was handled well and I was out in a little over an hour.
7/14/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
JEFFERSON, AR
Haley A|2024 Chevrolet Colorado
Confirmed Service Customer
5/19/2025
Very please , service has great
5/19/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
JACKSONVILLE, AR
Gene S|2025 Chevrolet Corvette E-Ray
Confirmed Sales Customer
6/20/2025
The overall experience was very good!
DAVIN WASHINGTON
6/20/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Ella F|2025 Chevrolet Trax
Confirmed Service Customer
6/21/2025
No, long wait time, great attitude explain everything too you ahead of time , great group of workers it was a great experience
6/23/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Marada B|2022 Chevrolet Malibu
Confirmed Service Customer
6/23/2025
Very friendly and helpful
6/23/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
COY, AR
Angela M|2024 Chevrolet Equinox
Confirmed Service Customer
6/23/2025
Everything went well
6/24/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
BRINKLEY, AR
Matthew G|2025 Chevrolet Corvette Z06
Confirmed Sales Customer
6/25/2025
Great professional experience.
CORNELIUS REED
6/25/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
RIPLEY, TN
Sandra W|2020 Chevrolet Camaro
Confirmed Service Customer
7/1/2025
Great customer service and my car was repaired and looks as good as new. I would highly recommend you to all my friends.
7/1/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Christopher C|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
7/1/2025
evrything was great, my salesperson Hunter was absolutely awesome, as well as finance!
HUNTER LUNSFORD
7/1/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
BRYANT, AR
Jacquelyn W|2025 Chevrolet Equinox
Confirmed Service Customer
7/17/2025
The service was great. The staff was polite and professional.
7/17/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Jason H|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
7/9/2025
Very nice and concerned people.
7/9/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
NORTH LITTLE ROCK, AR
Joseph C|2012 GMC 1500 Sierra
Confirmed Service Customer
7/10/2025
I've been recently trying to get my car serviced and have contacted Zack about using my warranty of course this was earlier in this week (7_10)and I still have no response I have not received a phone call about what the warranty was going to pay or how much I need to pay I just don't understand this is the second time of me dealing with you all over the last couple of years and I swear the service department sucks with the lack of communication. And I had called the warranty department and they said they was waiting on you guys to call them back that's why I end up calling the service department earlier this week and let them know what you know what's going on what do I need to do to try to get my truck fixed...... this is sad
7/11/2025
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (501) 246-7781 to discuss your concerns, as your satisfaction is of utmost importance to us.
LITTLE ROCK, AR
Casey Q|2025 Chevrolet Colorado
Confirmed Sales Customer
7/15/2025
It was great!! Davin Washington got us the numbers we needed to make a great deal!
DAVIN WASHINGTON
7/15/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
HOT SPRINGS NTL, AR
Betty J|2022 Buick Envision
Confirmed Service Customer
7/17/2025
Excellent service from the time you enter, until time you leave.
7/17/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
James H|2025 Chevrolet 2500HD Silverado
Confirmed Sales Customer
7/18/2025
Davin Washington was AWSOME to deal with, very attentive and friendly.
DAVIN WASHINGTON
7/18/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
MALVERN, AR
Carla C|2026 Chevrolet Equinox
Confirmed Sales Customer
7/21/2025
details were handled quickly
CHARLES MEYERS
7/21/2025
--- **Subject: Thank You for Your Positive Review!** I hope this email finds you well. I wanted to personally thank you for your wonderful review of our vehicle service. Your kind words and positive feedback are greatly appreciated. We are delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and it’s always rewarding to know that we have met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again soon. Warm regards,
SHERWOOD, AR
Randy L|2025 Chevrolet 1500 Silverado
Confirmed Sales Customer
6/28/2025
I recently had a great experience at Crane Chevrolet. From the moment I spoke with Devin, I was greeted with professionalism and genuine hospitality. The staff was knowledgeable, patient, and went out of their way to make sure all my questions were answered. Whether it was sales, financing, every step of the process was smooth and stress-free. I truly felt like a valued customer, not just a number. I highly recommend Crane Chevrolet to anyone looking for a reliable dealership that truly cares about their customers. Thank you for making my experience so positive!
DANIEL LINARES
6/30/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
ARKADELPHIA, AR
Horace H|2023 Chevrolet Colorado
Confirmed Service Customer
7/2/2025
Everything went well
7/2/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Marcus H|2021 GMC 1500 Sierra
Confirmed Service Customer
7/10/2025
Great people and good service.
7/10/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
NORTH LITTLE ROCK, AR
Alisa S|2026 Chevrolet Equinox
Confirmed Sales Customer
7/18/2025
Came into Crain with an idea of which vehicle I wanted and how much I wanted to pay and Lonny was able to give me a good deal! Very professional definitely recommend him to others! He didn’t stop until I was happy with everything! BJ was also great as well! Definitely rate them a 10! Ask for Lonny!
LONNY AGEE
7/21/2025
--- **Subject: Thank You for Your Positive Review!** I hope this email finds you well. I wanted to personally thank you for your wonderful review of our vehicle service. Your kind words and positive feedback are greatly appreciated. We are delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and it’s always rewarding to know that we have met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again soon. Warm regards,
HOT SPRINGS, AR
Gene S|2025 Chevrolet Corvette E-Ray
Confirmed Service Customer
7/23/2025
Everyone was very helpful and work done was on time.
7/23/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Hughes H|2024 Chevrolet Malibu
Confirmed Service Customer
6/16/2025
My oil change and tire rotation were completed very fast without any issues. I’m very satisfied with my visit and the cost of the services.
6/16/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Tasha N|2019 Chevrolet Impala
Confirmed Service Customer
7/9/2025
They told me they rotated my tires but they DID NOT do it
7/10/2025
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (501) 246-7781 to discuss your concerns, as your satisfaction is of utmost importance to us.
ALEXANDER, AR
Katrina W|2017 GMC 1500 Sierra
Confirmed Service Customer
7/9/2025
I had a great experience ....Cayden France was my service advisor and he was very helpful with all my vehicle needs. He was very polite and friendly.
7/10/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Edward A|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
7/14/2025
Very clean, everyone was very nice.
JORDAN ABELS
7/14/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
MALVERN, AR
Ronald S|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
7/18/2025
Courteous and professional
7/18/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Erica W|2025 Chevrolet Blazer EV
Confirmed Service Customer
7/18/2025
Good team
7/18/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
BENTON, AR
Connie H|2013 Chevrolet Equinox
Confirmed Service Customer
7/28/2025
I dropped my car off to have diagnostics done on Wednesday. I was told it would be looked at no later than Thursday morning. I called too check on it Thursday afternoon and they still hadn't looked at it. They said it would be Friday mid-morning before they knew anything. I called after lunch because I hadn't heard anything from them. They gave me an extremely high price to fix it. I went and picked my car up and took it elsewhere for half the price. I had been a loyal customer for almost 13 years. Sad.
7/28/2025
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (501) 246-7781 to discuss your concerns, as your satisfaction is of utmost importance to us.
PARON, AR
Baisha B|2025 Chevrolet Trax
Confirmed Sales Customer
7/4/2025
Lamar Bunting is a great access to Crain, he goes above and beyond his job duties to help. The other salesman was not as friendly and not as informative as he was.
DAVIN WASHINGTON
7/7/2025
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (501) 246-7781 to discuss your concerns, as your satisfaction is of utmost importance to us.
FORDYCE, AR
Elbert E|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
7/10/2025
Excellent service as always.
7/10/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
NORTH LITTLE ROCK, AR
Joe H|2024 GMC Sierra 1500
Confirmed Service Customer
7/22/2025
They were friendly and most helpful
7/23/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
HENSLEY, AR
Donald B|2025 Chevrolet Malibu
Confirmed Service Customer
7/27/2025
Everything was quick fast and easy THANK YOU SO MUCH
7/28/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
NORTH LITTLE ROCK, AR
Ronald S|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
7/29/2025
Professional
7/29/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Ryan H|2025 Chevrolet Suburban 1500
Confirmed Sales Customer
7/29/2025
By far the absolute best car buying experience I have ever had buying a car. The white glove delivery to my home was something I have never had before and was the icing on top for how great an experience we had. Brandon Cage handled everything for us with professionalism and answered all my questions immediately and made the paperwork process seamless. An absolute outstanding experience from start to delivery. We will always recommend Crain Chevy to anyone wanting to buy a new car.
MICHAEL CAGE
7/29/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
FAYETTEVILLE, AR
Carl R|2025 Chevrolet Traverse
Confirmed Sales Customer
8/4/2025
Everyone was super great and very helpful
LONNY AGEE
8/4/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
BRINKLEY, AR
Amber W|2024 Chevrolet Equinox
Confirmed Service Customer
6/27/2025
Very quick and everyone was so nice and knowledgeable! They have some cute men working there! Great service AND eye candy?! YES PLEASE. A forever customer here!
6/27/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
MABELVALE, AR
Terry S|2023 Chevrolet Silverado 1500
Confirmed Service Customer
7/11/2025
I really enjoy it
7/11/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
WHITE HALL, AR
William P|2025 Chevrolet Blazer
Confirmed Sales Customer
7/22/2025
It was wonderful and painless!!! Devin, Don and BJ were the best!!!!!
DONALD BONE JR
7/23/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Cody C|2015 Chevrolet 1500 Silverado
Confirmed Service Customer
7/30/2025
Zach was very professional from his communication to his insight. Great repair quickly and cost effective. Thanknyou
7/30/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Veronica B|2021 GMC 1500 Sierra
Confirmed Service Customer
8/4/2025
Not a long wait. Friendly environment
8/4/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
HARRELL, AR
Charles H|2025 Chevrolet Silverado 1500
Confirmed Service Customer
8/5/2025
Good folks and good service.
8/5/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
CABOT, AR
Diana S|2025 Chevrolet Trax
Confirmed Service Customer
8/9/2025
Hunter was helpful. But I just not happy with one of the vehicles I bought it’s been in the shop twice with same issue
8/11/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
STAR CITY, AR
Paula D|2020 Chevrolet 2500HD Silverado
Confirmed Service Customer
8/16/2025
Aaron Jordan handled my repairs. He was most efficient and helpful. It was done in a short period of time.
8/18/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Kellie M|2025 Chevrolet 2500HD Silverado
Confirmed Sales Customer
7/15/2025
Davin was very helpful and friendly. He helped us find what we were looking for. Great Experience!!
DAVIN WASHINGTON
7/16/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
MARION, AR
Stanley N|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
7/15/2025
My truck was diagnosed to have my steering column replaced, my service Kayden is a really cool guy, he got it all replaced in a timely manner, he kept me aware of every step and the problem has been resolved
7/16/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Ashley G|2026 Chevrolet Trailblazer
Confirmed Sales Customer
8/12/2025
The salesmen made the car buying experience easy
HUNTER LUNSFORD
8/13/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Felix R|2018 Chevrolet Tahoe
Confirmed Service Customer
8/19/2025
My experience with Crain is always a good one! They listen to my needs and make sure whatever needs to be serviced is done accurately!
8/19/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Janet B|2025 Chevrolet Equinox
Confirmed Service Customer
9/3/2025
I came in for an oil change and the service employees were great. I only waited 45 mins.
9/3/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Anthony A|2022 GMC 1500 Sierra Limited
Confirmed Service Customer
9/3/2025
Not enough communication with the customer.
9/3/2025
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (501) 246-7781 to discuss your concerns, as your satisfaction is of utmost importance to us.
EL DORADO, AR
Terry G|2025 Chevrolet Tahoe
Confirmed Sales Customer
9/9/2025
They guy’s take pride in there job and taking care of the customers.
DAVIN WASHINGTON
9/9/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
CONWAY, AR
Alan W|2024 Chevrolet Colorado
Confirmed Service Customer
9/9/2025
Crain did a great job with the 15000 mile maintenance and repairing my tire. I was out in a reasonable time. The staff was professional and customer friendly.
9/9/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
MAUMELLE, AR
Gina A|2025 Chevrolet 1500 Silverado
Confirmed Sales Customer
7/28/2025
Really enjoyed the service from our salesman. Provided everything we asked for
HUNTER LUNSFORD
7/28/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
MALVERN, AR
Vodica W|2025 Chevrolet Trax
Confirmed Sales Customer
8/13/2025
I explained everything to my sales person regarding my situation before going in…..once I made it to the dealership my sales person was magnificent…..I had the mindset that I wouldn’t be approved for something nice…..she kept telling me not to count myself out …..she was wonderful…..I would recommend & go back to her a thousand times
JESSECA YOUNG
8/13/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Maxima Cecilia S|2025 Chevrolet Trailblazer
Confirmed Service Customer
8/13/2025
Nice people
8/13/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
BENTON, AR
Kimberly B|2023 Chevrolet Blazer
Confirmed Service Customer
8/21/2025
it was very nice
8/22/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Veronica S|2026 Chevrolet Equinox
Confirmed Sales Customer
8/21/2025
Ms Young did excellent!
JESSECA YOUNG
8/22/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
William Y|2025 Chevrolet Tahoe
Confirmed Sales Customer
9/19/2025
The Team at Crain Chevrolet Little Rock was God sent. We had been dealing with Everett Chevrolet in Benton who failed to listen to what we needed to do. The General Manager, nor Sales Manager once came and introduced themselves or spoke with us. They were merely shadows behind the sales consultant. I politely asked for the keys to my Jeep and went to my car. I began communications with Crain Chevrolet. I asked them to have a Sales Manager call me and that is exactly what happened. Devon called me and I explained that we were purchasing a Tahoe Premier that day and we had two quality trade ins. I told him where we wanted to be financially. He started working on it and communicated with me as he did. My husband walked up to the Sales Desk and asked them if they really wanted to lose our business to Crain. My husband brought their numbers to me and I explained that I really didn't want to do business with them at this point. We decided we would go to to lunch and talk through the situation. Devon kept communicating with me about our trades and the vehicle I wanted. We decided we were going to give Crain Chevrolet an opportunity and I told Devon we were on our way. He met us in the parking lot and had the vehicle pulled up front for us. He introduced us to Hunter Lundsford who he said was his best sales consultant. He explained he had to go into a meeting but that we would be taken care of. Then we met Christian Crain, the owner. He walked outside with us and asked what we liked about the vehicle and got to know us. We told him we were purchasing a new vehicle and downsizing from two because we were being called to ministry and we were getting our finances in place. He told us about his foundation and all the partnerships they were working with and we told him about Whispering Hope, the ministry we are being called to and will hopefully soon be joining. The team cleaned the vehicle with so much care and did everything to get to the number that we asked for. Christian himself structured our deal and came and was completely transparent in being off by $1,121.00. He asked if we could accept that number if he made a donation of $5000.00 to Whispering Hope from his foundation. We both stood up and said "Done!" They got our financing done and before Christian left he gave us his personal contact information and asked if we could send him the tax information for the donation. We asked if he would personally present the donation to the Executive Director of Whispering Hope on September 26. 2025 when they fly into Little Rock from Georgia to meet with us? He said he would be glad to. He copied us on the email where he has already made the request for a check to be issued. Scott and I left Crain Chevrolet that day with the vehicle we wanted, financing we asked for, and Blessed to have met the Team at Crain Chevrolet, I-30 Little Rock. We will carry this Blessing in loyalty to everyone we meet. We will spread the Blessings of going above and beyond for their customers to everyone. Everett Chevrolet in Benton should counsel their slogan their team and remind them of their goal of being "Customer Friendly". #CrainChevroletLittleRockLoyal
DAVIN WASHINGTON
9/19/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
BENTON, AR
Norman K|2025 Chevrolet 1500 Silverado
Confirmed Sales Customer
7/30/2025
I found the truck I wanted at Crain via the internet. My local Chevrolet dealers have limited inventory and no where close to the deal Crain offered. The purchase was almost effortless
HUNTER LUNSFORD
7/30/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
PINEVILLE, LA
Linda L|2019 Chevrolet Blazer
Confirmed Service Customer
7/30/2025
My experience is always great! Everyone is so nice!
7/31/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Gene S|2025 Chevrolet Corvette E-Ray
Confirmed Service Customer
9/3/2025
everything was done properly and ahead of schedule.
9/3/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Haley A|2024 Chevrolet Colorado
Confirmed Service Customer
9/16/2025
Great experience
9/16/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
JACKSONVILLE, AR
Kandra C|2020 Chevrolet Blazer
Confirmed Service Customer
9/16/2025
They treated us wonderful and I would recommend anyone to go there
9/16/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
ALEXANDER, AR
Tom O|2025 Chevrolet Equinox
Confirmed Service Customer
9/19/2025
The staff was very friendly and honest. Very easy visit and I was in and out pretty quickly.
9/19/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Tracy C|2024 GMC Terrain
Confirmed Service Customer
9/25/2025
Came in to get oil changed. Super quick and very nice people!
9/29/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
MABELVALE, AR
Cody E|2025 GMC Sierra 2500 HD
Confirmed Service Customer
9/25/2025
Great experience every time! In and out fast with no hassle when getting our vehicles serviced.
9/29/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Patricia D|2020 Chevrolet Equinox
Confirmed Service Customer
8/4/2025
Pleasant team & pleasant environment wait wasn’t long
8/4/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Laura Z|2025 Chevrolet Trax
Confirmed Sales Customer
8/27/2025
From the Sales manager to the sales person, we had an excellent experience
JESSECA YOUNG
8/27/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
STUTTGART, AR
Sharon W|2026 Chevrolet Equinox
Confirmed Sales Customer
9/9/2025
The salesman was polite and courteous. He was knowledgeable his position and the service he offered.
ANTHONY EVERETT
9/10/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
EUDORA, AR
Brenda G|2020 Buick Encore
Confirmed Service Customer
9/15/2025
The service was great. the personnel were friendly, courteous and professional. the service time was great and the price wasn't bad. The waiting area was clean and relaxing.
9/15/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Sean R|2025 Chevrolet Trax
Confirmed Sales Customer
9/20/2025
They took really good care of me,Mr Bass sold me the perfect automobile and I recommend all my family and friends visit the dealership.
BRAD BASS
9/29/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Adrian C|2017 Chevrolet Equinox
Confirmed Service Customer
9/23/2025
What I've learned is that it's pointless to have an appointment
9/29/2025
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (501) 246-7781 to discuss your concerns, as your satisfaction is of utmost importance to us.
LITTLE ROCK, AR
Diana W|2024 Chevrolet Trailblazer
Confirmed Service Customer
9/25/2025
In and out
9/29/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Scott F|2025 Chevrolet Silverado 1500
Confirmed Service Customer
10/7/2025
Fast service and friendly
10/7/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
GREENBRIER, AR
Jason K|2020 GMC Acadia
Confirmed Service Customer
8/20/2025
Vehicle was returned with several errors and some additional damage. Painters decided to paint over imperfections, instead of sanding or prepping the surface, which saved them time but will cost more money to repair.
8/21/2025
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (501) 255-5360 to discuss your concerns, as your satisfaction is of utmost importance to us.
BENTON, AR
Ravynn F|2024 Chevrolet Equinox
Confirmed Service Customer
8/26/2025
I absolutely love my Chevy. It has been such a great vehicle for myself and my children. The service I receive when going to the dealership is always a 10/10. They are super friendly and always concerned. Every time I go for service, my salesperson wants to know am I still enjoying car and if I have any concerns that they may can take care of for me. They are so welcoming and I will forever be grateful to them for the help I have received. I plan to buy more vehicle from them. Keep up the good work
8/27/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Melissa D|2025 Chevrolet Colorado
Confirmed Sales Customer
8/26/2025
5 stars
DONALD BONE JR
8/27/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Jasmine T|2025 Chevrolet Colorado
Confirmed Sales Customer
9/26/2025
Did great wasted no time everyone was nice and welcoming 10
DAVIN WASHINGTON
9/29/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
SHERIDAN, AR
Moses H|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
10/1/2025
Service desk was excellent. But who ever change my oil left oilly hand prints all over my drivers door trim on the exterior I'm hoping that it washes off.
10/1/2025
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (501) 246-7781 to discuss your concerns, as your satisfaction is of utmost importance to us.
ALEXANDER, AR
Kevis W|2017 Chevrolet Impala
Confirmed Service Customer
10/7/2025
Great
10/7/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Justin C|2026 Chevrolet Trax
Confirmed Sales Customer
10/8/2025
Good experience.
TOMMY POWELL
10/8/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
NORTH LITTLE ROCK, AR
Melodi T|2025 Chevrolet 2500HD Silverado
Confirmed Sales Customer
7/22/2025
The negotiations were great, however the delivery of the vehicle not so much. The vehicle was delivered to me filthy dirty, not prepped for delivery, there were a couple of chips in the paint and lots of swirl scratches, like it had been ran through an automatic car wash. There were also greasy hand prints on the dash that won’t come off no matter what I use to remove them. When I reported the issues to the dealership, they were dismissive. I am still waiting to hear back about what they are going to do to make it right.
HUNTER LUNSFORD
7/23/2025
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (501) 246-7781 to discuss your concerns, as your satisfaction is of utmost importance to us.
EDMOND, OK
Katherine B|2024 Chevrolet Equinox
Confirmed Service Customer
8/12/2025
Work was done in a timely manner.
8/12/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
NORTH LITTLE ROCK, AR
Tammy J|2024 Chevrolet Colorado
Confirmed Service Customer
9/1/2025
100%
9/2/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
SHERWOOD, AR
Adela P|2026 Chevrolet Trailblazer
Confirmed Sales Customer
9/19/2025
Everything and everyone was so friendly and very helpful i did appreciate everything yall did for me the man that sold me the car he did a fabulous job very kind ty yall for all ur generous service ty
BRAD BASS
9/29/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Samuel J|2023 Chevrolet Silverado 1500
Confirmed Service Customer
9/23/2025
Zach did an amazing job. I came in right at 7 am for an appointment and he was there to greet me with a smile as soon as I pulled into the bay. He kept me informed throughout the whole process. He let me know the parts needed for the repair and the ETA on completing the repair. It is people like Zach who will keep me coming back for my service needs.
9/29/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Tony B|2015 Chevrolet Impala
Confirmed Service Customer
9/25/2025
Service was good
9/29/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
NORTH LITTLE ROCK, AR
Zachary P|2014 Chevrolet Cruze
Confirmed Service Customer
10/8/2025
Zach Nelson did a great job helping me with my claim and getting all the damage on my vehicle fixed and covered by warranty/claim agency. I will use this office in the future for all my Chevy service needs!
10/8/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
David A|2007 Chevrolet Silverado
Confirmed Service Customer
8/11/2025
Professional jop thanks
8/11/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
MABELVALE, AR
Ronetta C|2016 GMC 1500 Sierra
Confirmed Service Customer
8/11/2025
The Service Employees Over the weekend were so nice and helpful they serviced my truck in a timely fashion I was really impressed with the weekend service I will be returning
8/11/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Tammy B|2026 Chevrolet Equinox
Confirmed Sales Customer
8/20/2025
I had a great experience at the dealership everyone was very friendly asking if we needed water or coffee. Anthony was great providing the service.
MICHAEL THOMAS
8/20/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
JACKSONVILLE, AR
Amber B|2025 Chevrolet Trax
Confirmed Sales Customer
8/22/2025
Brad did an amazing job! I feel so blessed to have met him after being treated poorly with other dealerships like Landers. I was in and out just under 2 hours. Thank you so much!! Crain Team, you lucked up with Brad.
BRAD BASS
8/22/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Haley A|2024 Chevrolet Colorado
Confirmed Service Customer
9/10/2025
Great team
9/10/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
JACKSONVILLE, AR
Jt M|2022 GMC 2500HD Sierra
Confirmed Service Customer
10/14/2025
Heather is super helpful.
10/14/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Melissa D|2025 Chevrolet Colorado
Confirmed Service Customer
10/14/2025
Great
10/14/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Nicole K|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
10/17/2025
Terric McDaniel was a great salesman and was a joy to work with
TERRIC MCDANIELS
10/17/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
BAUXITE, AR
Edgar N|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
9/27/2025
My experience with the dealership was excellent. Everything was handled in a timely and professional manner, and the process was smooth from start to finish. I truly appreciate the great service and attention to detail.
9/29/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
MONTEVALLO, AL
Tarik B|2020 Chevrolet Corvette
Confirmed Service Customer
10/15/2025
Heather Allen is amazing, her help and service was impeccable. She followed up with me and answered all my questions on my corvette
10/16/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Mary R|2026 Chevrolet Trailblazer
Confirmed Sales Customer
10/28/2025
I started the process in the morning while I was work, and when my mother and I arrived there just after 18:00, everything was ready to sign. It was the fastest most efficient process we have had in buying a new vehicle. The salesman and the financial advisor were both kind, caring, and very helpful.
HUNTER LUNSFORD
10/29/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
STEPHENS, AR
Kenneth H|2026 Chevrolet Traverse
Confirmed Sales Customer
10/31/2025
Terric was the most perfect salesman I've ever experienced
TERRIC MCDANIELS
10/31/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Floyd S|2013 Chevrolet 2500HD Silverado
Confirmed Service Customer
11/13/2025
My vehicle was quickly taken into the work area. The techs were friendly and welcoming Even though my extended warranty had expired I was given a discount when the job was completed.
11/17/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
BRYANT, AR
Beatrice D|2024 Buick Enclave
Confirmed Service Customer
11/13/2025
Hanna was truly helpful in advising me.
11/17/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
PINE BLUFF, AR
Mary K|2025 Chevrolet Trax
Confirmed Service Customer
11/21/2025
They were able to get me in earlier and were super nice
11/21/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
STUTTGART, AR
Jimmie W|2024 Chevrolet Trailblazer
Confirmed Service Customer
10/8/2025
It was fast efficient and timely! Great customer service!
10/8/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
NORTH LITTLE ROCK, AR
Alvin S|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
10/29/2025
My experience was exceptional, I was kepted informed and they answered all my questions. Thank you to any awesome service department for getting my truck back up and running.
10/31/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Lawrence B|2023 Chevrolet Malibu
Confirmed Service Customer
10/29/2025
Very good experience
10/31/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Linda W|2025 Chevrolet Trailblazer
Confirmed Service Customer
10/29/2025
The concierge was wonderful. She helped me use my rewards points and her customer service was excellent. Her name was Haley. SHE earned my business. I will be back.
10/31/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Qujuanna C|2026 Chevrolet Trailblazer
Confirmed Sales Customer
11/4/2025
Everyone at the dealership was very nice and very helpful
JESSECA YOUNG
11/5/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Mary D|2026 Chevrolet Trax
Confirmed Sales Customer
11/6/2025
It was the most enjoyable experience, normally when you hit the car lot every body and their brother is trying to pull you into 1000 ways. Hunter was the best, he was like my friend whom I had not seen in a while. Great experience. I love my car
HUNTER LUNSFORD
11/7/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
WILMAR, AR
Veronica S|2026 Chevrolet Equinox
Confirmed Service Customer
11/12/2025
Excellent
11/17/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Randy W|2026 Chevrolet Equinox
Confirmed Sales Customer
11/27/2025
Courteous and very informative regarding the sales process
BRAD BASS
11/28/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
MALVERN, AR
Michele T|2026 Chevrolet Equinox
Confirmed Service Customer
9/14/2025
VERY COURTEOUS AND HELPFUL! GOT ME RIGHT IN AND TOOK CARE OF EVERYTHING NEEDED
9/15/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
BENTON, AR
Drew B|2021 GMC 1500 Sierra
Confirmed Service Customer
10/20/2025
Steven France, Heather and Zach are awesome.
10/20/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Marcus D|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
11/11/2025
Great customer service...the speed of the service was excellent as well....
11/17/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
SHERWOOD, AR
Kimberly B|2023 Chevrolet Blazer
Confirmed Service Customer
11/15/2025
It was very nice and easy
11/17/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Tiffany G|2024 Chevrolet Silverado 1500
Confirmed Service Customer
11/26/2025
Zach and the service team were excellent. They serviced my truck in no time. Everyone was friendly and courteous.
11/26/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Bernita L|2015 GMC 1500 Sierra
Confirmed Service Customer
12/2/2025
Great customer service
12/3/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
CONWAY, AR
Tamara K|2015 Chevrolet Impala
Confirmed Service Customer
12/11/2025
I came in with car giving the Stabilitrack error and shifting light not working. I waited over 3 hrs only to be told I needed a new transmission. No other diagnostic alternatives were even discussed even though there could be other issues that would give that error. I asked if error could be cleared and was informed that it was but would probably come back on which I was fine with. However, when I started vehicle the error was still there. Not very happy with my experience this time with Crain Chevrolet.
12/11/2025
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (501) 246-7781 to discuss your concerns, as your satisfaction is of utmost importance to us.
LITTLE ROCK, AR
Steve M|2014 Chevrolet Tahoe
Confirmed Service Customer
10/7/2025
We are working through the needed maintenance on my 2014 Tahoe, balancing time & $.
10/7/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Janet B|2025 Chevrolet Equinox
Confirmed Service Customer
12/8/2025
Everything was great and Brooke was very helpful.
12/8/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Veronica T|2026 Chevrolet Equinox
Confirmed Service Customer
12/8/2025
Knowledgeable about everything
12/8/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
MALVERN, AR
Cliffonda T|2023 Buick Envision
Confirmed Service Customer
12/19/2025
Terrible experience to the point that im becoming not satisfied with my vevehicle. I traded off my 2013 Nissan Altima paid for to get my Buick Envision on November 24,2025. Still havent recieved my signed contract documents in the mail and I got a alert from OnStar stating a situation with my battery 1 week after having it. Took my truck to have it looked at and Zack in services told me not to worry about the alerts from OneStar the battery maybe mild functioning because of the weather change. Long as it's nothing on my dash; meaning the battery symbol, then I shouldn't worry about it. Without having my battery even looked at. Come 12-16-2025 i took my truck for Anthony to help me program my myBuick app and I mentioned to him that i had got that alert again about my battery. He told me before I left he was gonna get them to put it on the machine to check it and he did just that. Come to find out my battery was bad and needed to be replaced. They tired to come at me with i had to pay for it but I ran that by Zack and my sales person Joshua and some how it got taken care of. But thats not it, when receiving my invoice receipt the next day about the services, yes I reads every line to the last word on stuff thats important. I see there was filters that needed to be replaced that they wrote in comments that I was aware of but I declined. Meaning they mentioned it to me when they didnt and I declined the services. So I called to speak with someone in services yesterday, she hung up on me, called my sales person Joshua and he was suppose to have got back with me yesterday after stating he was gonna go talk with his manager about getting a time and day scheduled for me to come in for service. Still I haven't and didnt receive no call back. So at this moment I want to speak with corporate or someone in the higher position cause this is not fair. I moved off on my faith to get this vehicle trading in my vehicle that was paid for. Yes my vehicle had problems but if I was gonna get played like this I could of kept my car. Seems like they knew this vehicle had these problems and they think im gonna wait til the warranty expire to get the repairs done so I have to pay for it. So can someone please reach out to me. Otherwise im about to console qorh a lawyer about this matter
12/19/2025
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (501) 246-7781 to discuss your concerns, as your satisfaction is of utmost importance to us.
PINE BLUFF, AR
Shirrea E|2021 Chevrolet Tahoe
Confirmed Service Customer
8/1/2025
They said it would take 4 1/2 hours to fix my vehicle it took 9 hours! He said I would pay 250.00 deductible I paid 300.00
8/1/2025
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (501) 246-7781 to discuss your concerns, as your satisfaction is of utmost importance to us.
MAUMELLE, AR
William S|2024 GMC Sierra 1500
Confirmed Service Customer
10/20/2025
Great experience
10/20/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
NORTH LITTLE ROCK, AR
Marcus C|2026 Chevrolet Corvette Stingray
Confirmed Sales Customer
11/6/2025
My overall experience was amazing! Thank you Devin O. (GM) & Davin Washington (Salesperson) for taking very good care of me during my visit.
DAVIN WASHINGTON
11/7/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Joseph B|2016 Chevrolet 1500 Silverado
Confirmed Service Customer
11/12/2025
Great service!
11/17/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Michele T|2026 Chevrolet Equinox
Confirmed Service Customer
12/9/2025
GREAT GREAT GREAT
12/10/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
BENTON, AR
Robert C|2026 Chevrolet Colorado
Confirmed Sales Customer
12/10/2025
Salesperson was friendly and responsive. Finance manager was friendly and efficient.
JESSECA YOUNG
12/12/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
EDMOND, OK
Timothy Dewayne H|2025 Chevrolet Equinox
Confirmed Service Customer
12/17/2025
It was good had to go back cause I had my tires rotated and the front psi light came on before I got home ! Took back and it only took them a few minutes to fix that problem !
12/19/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
HENSLEY, AR
Vanessa R|2026 Chevrolet Trailblazer
Confirmed Sales Customer
12/26/2025
I liked the all the people there, they were all just great. I enjoyed not having to be there all day. I will recommend Crain Chevrolet too all my friends.
MIGUEL GRAHAM
12/27/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Tanja G|2011 Chevrolet Camaro
Confirmed Service Customer
11/27/2025
They claim to have fixed my car but it’s not and I addressed it but still nothing. It’s an insurance claim that is very well paid for and definitely not by the dealership so why not fix it when it’s paid to do so. I lost control of my car cuz the same struts allegedly nothing wrong with has my car sliding when hitting little bumps. My whole backend is shifting while the front passenger making popping sounds. So at this point I’m definitely taking it to Bale Chevrolet where I know will get the job done.
11/28/2025
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (501) 246-7781 to discuss your concerns, as your satisfaction is of utmost importance to us.
NORTH LITTLE ROCK, AR
Chippale S|2024 Chevrolet Trailblazer
Confirmed Service Customer
12/5/2025
Heather was very helpful, polite, and stayed in communication with me with each update on my vehicle.
12/6/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
METAIRIE, LA
Stacy K|2016 Chevrolet Colorado
Confirmed Service Customer
12/8/2025
No comment
12/9/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
John R|2025 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
12/18/2025
Friendly,fast,and affordable. Thank you!
BAUXITE, AR
Denise L|2023 Chevrolet Trailblazer
Confirmed Service Customer
12/31/2025
Geeat
1/1/2026
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
MABELVALE, AR
Tim W|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
12/31/2025
Hunter was very knowledgeable and very polite a great salesman not pushy and helped find what we needed thank you
HUNTER LUNSFORD
1/2/2026
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
INDIANAPOLIS, IN
Tara T|2025 Chevrolet Trax
Confirmed Service Customer
1/1/2026
Went in to get my first oil change since having the vehicle. Everybody was very nice…with smiling faces. Very appreciative to the Crain family!
1/1/2026
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Delma M|2026 Chevrolet Trax
Confirmed Sales Customer
1/14/2026
It’s the best customer service I’ve ever experienced there!!!
JESSECA YOUNG
1/16/2026
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
ROLAND, AR
Clifton D|2014 Chevrolet Camaro
Confirmed Service Customer
12/11/2025
Poor
12/11/2025
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (501) 246-7781 to discuss your concerns, as your satisfaction is of utmost importance to us.
LITTLE ROCK, AR
Kendrick C|2024 GMC Sierra 2500 HD
Confirmed Service Customer
1/5/2026
Thank you
1/5/2026
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
MABELVALE, AR
Ontania J|2026 Chevrolet Trax
Confirmed Sales Customer
1/13/2026
Charles was a great salesman made everything easy and smooth for me!
CHARLES MEYERS
1/14/2026
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
NORTH LITTLE ROCK, AR
Tommy H|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
1/16/2026
Forgot my cover for mirror on passenger side
1/19/2026
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Keiyana K|2025 Chevrolet Trax
Confirmed Service Customer
1/17/2026
Hailey in service was very nice. I have always had nice and genuine interactions with her and Ms Heather.
1/19/2026
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
DALLAS, TX
Aliya S|2023 Chevrolet Malibu
Confirmed Service Customer
1/21/2026
Melvin was above and beyond ! Even walk me to my car! Very professional
1/21/2026
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Omar M|2021 GMC 2500HD Sierra
Confirmed Service Customer
1/24/2026
It was very good and professional! We're very happy with the service and personal!! Thank you so much!
1/28/2026
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
SHERIDAN, AR
Erica W|2025 Chevrolet Blazer EV
Confirmed Service Customer
2/9/2026
Excellent customer service. Heather was awesome
BENTON, AR
Bre P|2024 Chevrolet Malibu
Confirmed Service Customer
2/16/2026
Everyone did amazing servicing my car
SHANNON HILLS, AR
John J|2025 GMC Sierra 1500
Confirmed Service Customer
10/13/2025
Great experience
10/13/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
ROE, AR
Tom O|2025 Chevrolet Equinox
Confirmed Service Customer
1/16/2026
Awesome and friendly staff. Service didn’t take long and I loved getting the video of my inspection for transparency.
1/19/2026
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
James B|2018 Chevrolet Tahoe
Confirmed Service Customer
1/16/2026
I didn’t receive the proper mileage to return for service and they didn’t reset oil percentage and receipt didn’t have the correct information on my service
1/19/2026
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (501) 246-7781 to discuss your concerns, as your satisfaction is of utmost importance to us.
NORTH LITTLE ROCK, AR
Horace H|2023 Chevrolet Colorado
Confirmed Service Customer
1/28/2026
Good
1/29/2026
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Tracy C|2024 GMC Terrain
Confirmed Service Customer
2/2/2026
Zach and heather were great! Very nice and professional. Heather even stayed late for me to pickup my vehicle!
MABELVALE, AR
Kayla S|2019 GMC Yukon
Confirmed Service Customer
2/4/2026
I just purchased a vehicle not even a month ago. I called with concern of the air jack suspension system because the compressor comes on every 5 minutes so loud it’s embarrassing. I dropped my car off the service people had it not even 24 hours and said they had someone drive it and saw/heard no issue. I’m not sure how considering it’s basically always on. I feel like I was dismissed due to the weather coming in.
LITTLE ROCK, AR
Ravynn F|2024 Chevrolet Equinox
Confirmed Service Customer
2/13/2026
I have a great experience everytime I go
LITTLE ROCK, AR
Auluvance H|2021 GMC 1500 Sierra
Confirmed Service Customer
2/18/2026
I enjoyed the customer service
LITTLE ROCK, AR
James-Reed H|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
2/22/2026
Great
MALVERN, AR
Tammy M|2026 Chevrolet Traverse
Confirmed Sales Customer
2/23/2026
I had a great experience, the finance manager did a great job on helping me with the deal and paperwork
ELAINE, AR
Gwendolyn M|2020 Chevrolet Blazer
Confirmed Service Customer
10/20/2025
Beyond satisfied, top tier service.
10/20/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Velton K|2015 GMC 1500 Sierra
Confirmed Service Customer
11/27/2025
Good experience longer than normal time. Waiting time
11/28/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
ALEXANDER, AR
Joshua L|2025 Chevrolet Silverado 1500
Confirmed Service Customer
12/4/2025
Very quick and great service. Walked in with no appt and was still back in my truck within a hour
12/4/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
VILONIA, AR
Donna T|2025 Chevrolet Trax
Confirmed Service Customer
12/22/2025
Not an extreme long wait...very nice, friendly employees and nice wating room.
12/22/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
FORREST CITY, AR
Linda L|2019 Chevrolet Blazer
Confirmed Service Customer
1/2/2026
They always take care of whatever needs to be done.
1/2/2026
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Randy T|2026 Chevrolet Corvette Z06
Confirmed Sales Customer
1/26/2026
very easy to work with
MICHAEL CAGE
1/28/2026
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LIZELLA, GA
Brandon M|2012 Chevrolet Tahoe
Confirmed Service Customer
2/7/2026
I wasn’t there very long. My service tech explained everything to me and provided me with my options quickly. He contacted the shuttle so I could make it to work and he let me know when my car was ready for pickup.
LITTLE ROCK, AR
Rosheka W|2026 Chevrolet Equinox
Confirmed Service Customer
2/7/2026
I didn't have to wait long they were quick
LITTLE ROCK, AR
Gwendolyn G|2025 Chevrolet Trailblazer
Confirmed Service Customer
2/8/2026
The service was great!!! Everyone I spoke with was very friendly!!! Thanks for what you all do!!!
LITTLE ROCK, AR
Barbara A|2013 Chevrolet Equinox
Confirmed Service Customer
2/24/2026
On February 6, 2026, I brought my vehicle in for a diagnostic test. After the diagnostic, I declined the recommended repair service. Despite declining the service, my vehicle was taken apart under the hood and not properly reassembled. As a result, I had to pay $400 out of pocket to another mechanic to have my vehicle put back together. I was informed that Supervisor Steven would issue a refund for the diagnostic fee due to this situation. As of February 24, 2026, I have not received the refund. Each time I call to follow up, I am either told that Steven already spoke with me (which is not true) or that he is not in the office. I have made multiple attempts to resolve this matter directly with the business, but no resolution has been provided.
LITTLE ROCK, AR
Haley A|2024 Chevrolet Equinox
Confirmed Service Customer
10/13/2025
Great experience as always! Thank you, Heather!
10/13/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
JACKSONVILLE, AR
Chandy D|2013 Chevrolet Camaro
Confirmed Service Customer
1/5/2026
Ronnie was great throughout the entire experience, from my initial phone call to vehicle pickup. He was professional, courteous, and friendly the whole time. I’ve always dreaded taking my car to the dealership, but this experience completely removed that anxiety. I was completely satisfied with the service I received.
1/6/2026
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Cody C|2015 Chevrolet 1500 Silverado
Confirmed Service Customer
1/9/2026
For the second service ive done through crain chevrolet, I stand behind my first review. EXCELLENT SERVICE. Great communication. Highly recomment
1/9/2026
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Denver J|2019 Chevrolet Colorado
Confirmed Service Customer
1/15/2026
N/a
1/15/2026
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
BRYANT, AR
Cadence H|2014 Chevrolet Corvette
Confirmed Service Customer
1/21/2026
Quick, easy, and good communication
1/21/2026
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
BENTON, AR
Keiyana K|2025 Chevrolet Trax
Confirmed Service Customer
1/31/2026
Ms Heather was really great with communication and the service was
DALLAS, TX
Elvis K|2026 Chevrolet Equinox
Confirmed Sales Customer
2/17/2026
Very nice worked until we got a car
PERRY, AR
Kimberly B|2023 Chevrolet Blazer
Confirmed Service Customer
2/17/2026
IT was a great experience I love coming there it feels like home
LITTLE ROCK, AR
Scott F|2025 Chevrolet Silverado 1500
Confirmed Service Customer
2/27/2026
Very professional. Fast service. Friendly
GREENBRIER, AR
Libby A|2022 Chevrolet Malibu
Confirmed Service Customer
3/11/2026
Worked me in on a busy Saturday & was very fast, friendly & informative.
3/13/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Crain Chevrolet - Service.
HOT SPRINGS, AR
Colton H|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
12/22/2025
I paid for an oil change and tire rotation but the tires didn’t get rotated.
12/22/2025
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (501) 246-7781 to discuss your concerns, as your satisfaction is of utmost importance to us.
BENTO, AR
Katherine B|2025 Chevrolet Trax
Confirmed Service Customer
1/7/2026
Always great service I get when I bring my Trax to the dealership and the great customer service team.
1/8/2026
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
BRYANT, AR
Ronnie S|2024 Chevrolet Traverse
Confirmed Service Customer
1/9/2026
Communication from the service department was very timely and thorough. Also,the diagnosis and repair was done in a very timely manner. We feel we received excellent service.
1/12/2026
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
MAUMELLE, AR
Jacquelyn W|2025 Chevrolet Equinox
Confirmed Service Customer
1/23/2026
Service was excellent
1/23/2026
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Brenda G|2020 Buick Encore
Confirmed Service Customer
2/23/2026
All expectations were met. No problems encountered. Service personnel were extremely friendly and eager to provide good service.
LITTLE ROCK, AR
Cadence H|2014 Chevrolet Corvette
Confirmed Service Customer
2/25/2026
Good service and communication
BENTON, AR
Bishop T|2025 Chevrolet Trax
Confirmed Service Customer
3/9/2026
Very satisfied
3/13/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Crain Chevrolet - Service.
LITTLE ROCK, AR
Elbert M|2020 Chevrolet Equinox
Confirmed Service Customer
3/12/2026
Wonderful!!! Heather is always so good
3/13/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Crain Chevrolet.
LITTLE ROCK, AR
Fermin R|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
3/12/2026
Diagnosed my vehicle and completed repairs quickly.
3/13/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Crain Chevrolet - Service.
MALVERN, AR
Eric L|2018 Chevrolet Malibu
Confirmed Service Customer
3/19/2026
Great service!
3/19/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Crain Chevrolet.
LITTLE ROCK, AR
Edward A|2025 Chevrolet Silverado 1500
Confirmed Service Customer
11/25/2025
Friendly service, very clean
11/25/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
MALVERN, AR
Brenda G|2020 Buick Encore
Confirmed Service Customer
12/6/2025
All things were great. The service was great. customer service was highly appreciated. Personnel were courteous, respectable and a good representation of the service department. Although the unexpected occurred during service, thus increasing the cost. I am glad it happened there because was certain that the job would be done right.. Thanks
12/8/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Scott F|2025 Chevrolet Silverado 1500
Confirmed Service Customer
12/19/2025
They were very friendly and got me in and out quickly. Great service!
12/19/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
GREENBRIER, AR
Ronnie B|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
12/26/2025
Professional and great customer service
12/26/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Clint H|2025 Chevrolet Colorado
Confirmed Service Customer
1/30/2026
In & out really quick
BENTON, AR
Nathan H|2021 GMC 1500 Sierra
Confirmed Service Customer
1/30/2026
Great communication. Wonderful customer service! Will continue coming back
LONOKE, AR
Jeffrey C|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
1/30/2026
Jessica and Adrian were top notch! Very pleased!!
POCOLA, OK
Jason F|2025 Chevrolet Silverado 1500
Confirmed Service Customer
2/10/2026
My service was great. I was helped as soon as I walked in and I was not rushed when my service writer was helping me. I look forward to my next service.
LITTLE ROCK, AR
Brenda G|2020 Buick Encore
Confirmed Service Customer
2/10/2026
The work was done professionally. The time in completing the job was reasonable, considering the work load. I will return to have additional work done in the near future.
LITTLE ROCK, AR
Dorothy M|2014 Buick LaCrosse
Confirmed Service Customer
3/22/2026
Came in for a oil change. The wait was not long. Good timing
3/23/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Crain Chevrolet.
BRINKLEY, AR
Gwendolyn M|2020 Chevrolet Blazer
Confirmed Service Customer
2/25/2026
Although I wasn't present during what my husband considered a not so pleasant experience. He was not pleased with the way he was greeted, he brought my vehicle in for a service and was told he couldn't stay on the premises and wait for it to be completed. It was woman that told him when I scheduled the service I said I will not be staying, however that question was never asked to me so I'm not quite sure where she got that idea. He was asked he if needed a ride, he stated he will have someone come get him, so he waited outside. This is not the way I expected things to go considering I've been here before. His experience is my experience at this point and I will not be coming back.
LITTLE ROCK, AR
Alan H|2024 Chevrolet Tahoe
Confirmed Service Customer
3/9/2026
Employees courteous and completed service in a timely manner.
3/13/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Crain Chevrolet.
MABELVALE, AR
Debra M|2026 Chevrolet Trax
Confirmed Sales Customer
3/14/2026
They were very nice
N LITTLE ROCK, AR
Matt M|2019 GMC 1500 Sierra
Confirmed Service Customer
3/23/2026
You know, service was amazing! The service advisor did a fantastic job! I was stranded on an island in early life and all I had was a washed up soccer ball and a prepay phone I found! I couldn’t get a signal even at the highest peak on the island. After months and years of fighting off cobras, terrible diarrhea, and battling Komodo dragons, the prepay phone rang all of the sudden while I was cooking a dolphin for dinner!!! It’s was the service department! I said “thank you but I no longer have that vehicle and hung the phone up!” Very thoughtful of them but I was stranded on an island. I spent 3 more years stranded. Soon as I returned state side… I knew who was gonna do all my vehicle service!!!! Go to Crain Chevy! Best service and very friendly!
3/24/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Crain Chevrolet.
MABLEVALE, AR
Alisha H|2021 Chevrolet Traverse
Confirmed Service Customer
3/31/2026
They did a good job. It was an easy experience.
3/31/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Crain Chevrolet.
WEST HELENA, AR
Adrienne J|2024 Buick Envista
Confirmed Service Customer
3/31/2026
Awesome experience. Advisors knowledgeable and got me a shuttle ride
3/31/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Crain Chevrolet.
LITTLE ROCK, AR
Colton M|2023 Chevrolet Silverado 1500
Confirmed Service Customer
3/31/2026
Haley is a great leader - very appreciative of her.
LITTLE ROCK, AR
Daylan W|2025 Chevrolet Trax
Confirmed Service Customer
3/31/2026
Very friendly people and very helpful
HASKELL, AR
Haley H|2024 Chevrolet Colorado
Confirmed Service Customer
1/12/2026
Always a fantastic experience!
1/12/2026
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
JACKSONVILLE, AR
Consuelo F|2026 Chevrolet Equinox
Confirmed Sales Customer
3/8/2026
Jessica and Terry were very helpful
NORTH LITTLE ROCK, AR
Bernita L|2015 GMC 1500 Sierra
Confirmed Service Customer
3/12/2026
The team is always fast and efficient.
3/13/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Crain Chevrolet.
CONWAY, AR
Eddie B|2024 Chevrolet Silverado 1500
Confirmed Service Customer
3/12/2026
Great staff good customer service!!
3/13/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Crain Chevrolet.
NORTH LITTLE ROCK, AR
Tewanda K|2025 Chevrolet Trailblazer
Confirmed Service Customer
4/4/2026
everything perfect the service ana customer concern
LITTLE ROCK, AR
Teresa L|2024 Chevrolet Trailblazer
Confirmed Service Customer
4/6/2026
Good customer service. Decent waiting time
HEATHER ALLEN
4/6/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Crain Chevrolet - Service.
ALEXANDER, AR
Reginald G|2022 Chevrolet Malibu
Confirmed Service Customer
4/7/2026
It was fast professional service. I had a 1pm appt and came in hours early and they still got me in and out!!! Thankyou
MELVIN LAWRENCE
4/7/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Crain Chevrolet.
LITTLE ROCK, AR
Lisa H|2021 GMC Yukon
Confirmed Service Customer
4/8/2026
Way easier than before, excellent service
HEATHER ALLEN
4/8/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Crain Chevrolet.
SEARCY, AR
Anita H|2019 GMC Acadia
Confirmed Service Customer
4/8/2026
Friendly & courteous staff. Melvin arranged a shuttle to take me somewhere when I got more service than was scheduled and it was going to take longer than I planned to be there.
MELVIN LAWRENCE
4/8/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Crain Chevrolet.
MABELVALE, AR
CAITLIN H|2026 Chevrolet Traverse
Confirmed Sales Customer
4/14/2026
The whole process was super easy!
HUNTER H
4/21/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Crain Chevrolet.
FORDYCE, AR
Shelia G|2025 Chevrolet Trax
Confirmed Service Customer
4/15/2026
I do usually stay about an hour but everyone is so pleasant. Even on the busiest days
ZACHARY NELSON
4/16/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Crain Chevrolet - Service.
MALVERN, AR
Sharon B|2019 Chevrolet Impala
Confirmed Service Customer
2/18/2026
After I had the EVAP system repaired my air isn’t working. I’ve never had a problem with my air conditioner.
ALEXANDER, AR
Elbert E|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
3/4/2026
Have oil consumption issue. Told the rings were bad. Was told I needed a new engine. I ask about the “Crain 100,000 mile warranty and could not get an answer. Told to drive another 1000 miles and come back. Still no answer. Is the warranty good or just a marketing tool ?
3/5/2026
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (501) 246-7781 to discuss your concerns, as your satisfaction is of utmost importance to us.
NORTH LITTLE ROCK, AR
Emile H|2026 Chevrolet Equinox
Confirmed Sales Customer
3/9/2026
In the last twenty years, ive been a loyal customer of another dealership because I believed they were treating me right. (7-8 vehicles). I met Charles Meyers and purchased a used lincoln from him and LOVED both the vehicle AND the service I received. I made the mistake of returning to my old dealership for my next one. (Never again.) When I needed another one, I went back to Charles. Him and Jordan once again gave me a GREAT experience. They definitely earned my return business from now on. I really appreciate the effort and attention they gave me, and as long as they are there and mgmnt continues to be fair to me, ill certainly be another one of your loyal customers. Thank you VERY much!!
NORTH LITTLE ROCK, AR
Jordan A|2009 GMC Yukon
Confirmed Service Customer
3/17/2026
Excellent
3/17/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Crain Chevrolet.
BENTON, AR
Nicolas G|2025 Chevrolet Trax
Confirmed Service Customer
3/24/2026
Staff is super friendly.
3/25/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Crain Chevrolet.
LITTLE ROCK, AR
Melvin C|2024 GMC Sierra 1500
Confirmed Service Customer
4/1/2026
Professional service
4/2/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Crain Chevrolet.
LITTLE ROCK, AR
Jarvis G|2026 Chevrolet Equinox
Confirmed Sales Customer
4/2/2026
The service was good and I'm satisfied with my new SUV.
PINE BLUFF, AR
Gwendolyn M|2025 Chevrolet Trax
Confirmed Service Customer
4/10/2026
The service rep was knowledgable and kind. He explained all options to me. I really didn’t expect the video review of my car. That was a nice touch. Very impressive.
MELVIN LAWRENCE
4/16/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Crain Chevrolet - Service.
SHERWOOD, AR
Willie F|2022 Chevrolet Tahoe
Confirmed Service Customer
4/15/2026
It went well
ZACHARY NELSON
4/16/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Crain Chevrolet.
LITTLE ROCK, AR
Mary K|2025 Chevrolet Trax
Confirmed Service Customer
1/14/2026
It was good
1/15/2026
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
STUTTGART, AR
Marlin Y|2024 GMC Yukon XL 1500
Confirmed Service Customer
3/25/2026
Great experience
3/26/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Crain Chevrolet - Service.
ALEXANDER, AR
Gina G|2026 Chevrolet Equinox
Confirmed Sales Customer
3/25/2026
Great deal.
AMITY, AR
Steven N|2025 Chevrolet Equinox
Confirmed Service Customer
3/28/2026
Took my vehicle in because the CarPlay was not acting correctly. Replaced a part and it still does not work. When someone calls me they can not hear me so I still can not use the handsfree application.
SHERIDAN, AR
Abigail W|2022 Chevrolet Equinox
Confirmed Service Customer
3/31/2026
They did a great job. Unfortunately I had left some ceramic dishes in my trunk that I recently bought, went home to take them out but by the time I came back a few other people was ahead of me. I don't know if my windshield wiper blade held on to water but I noticed later on in the day that I had a streak down my rear view window.
LITTLE ROCK, AR
Sam B|2022 Chevrolet Tahoe
Confirmed Service Customer
3/31/2026
Very detailed explanation about your questions and concern's. Interactions and experiences I was pleased with the results.
3/31/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Crain Chevrolet.
JACKSONVILLE, AR
Lee O|2023 GMC Sierra 1500
Confirmed Service Customer
4/5/2026
Was okay but oil change is very expensive.
HEATHER ALLEN
4/6/2026
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
ALEXANDER, AR
Joshua L|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
4/6/2026
They communicated with me and let me know what was going on daily. Heather did great.
HEATHER ALLEN
4/7/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Crain Chevrolet.
GREENBRIER, AR
Rosheka W|2026 Chevrolet Equinox
Confirmed Service Customer
4/17/2026
I scheduled my appointment at 7am they didn't start working on my car until 5 minutes to 8am
ZACHARY NELSON
4/17/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Crain Chevrolet.
LITTLE ROCK, AR
GARY P|2026 Chevrolet Trailblazer
Confirmed Sales Customer
4/20/2026
They were easy to work with, and even add in ext warranty that was great, over and beyond what we expected , very great service
TERRIC T
4/21/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Crain Chevrolet.
MCGEHEE, AR
Joseph B|2016 Chevrolet 1500 Silverado
Confirmed Service Customer
4/22/2026
Great service/repair on schedule. Thanks!
ZACHARY NELSON
4/23/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Crain Chevrolet.
LITTLE ROCK, AR
Robert B|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
4/22/2026
Everyone was super helpful and got me in and out in a timely basis.
ZACHARY NELSON
4/23/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Crain Chevrolet - Service.
LITTLE ROCK, AR
Henyatcha B|2023 Chevrolet Traverse
Confirmed Service Customer
3/19/2026
Customer Service is wonderful!
3/19/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Crain Chevrolet.
LITTLE ROCK, AR
Albert G|2026 Chevrolet Equinox
Confirmed Service Customer
3/19/2026
They get you in and out quickly
3/19/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Crain Chevrolet.
WEST HELENA, AR
Kandra C|2020 Chevrolet Blazer
Confirmed Service Customer
3/23/2026
Everything went great
3/24/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Crain Chevrolet.
ALEXANDER, AR
Karla M|2024 Chevrolet Silverado 1500
Confirmed Service Customer
4/27/2026
Very informed
LITTLE ROCK, AR
Greg E|2025 Chevrolet Trax
Confirmed Service Customer
3/31/2026
Fast and friendly
BISMARCK, AR
Jonathan M|2023 GMC Sierra 1500
Confirmed Service Customer
4/27/2026
Prompt and courteous.
ZACHARY NELSON
4/27/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Crain Chevrolet.
LITTLE ROCK, AR
Scott F|2025 Chevrolet Silverado 1500
Confirmed Service Customer
4/27/2026
Fast Professional Friendly
ZACHARY NELSON
4/27/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Crain Chevrolet.
GREENBRIER, AR
Abigail W|2022 Chevrolet Equinox
Confirmed Service Customer
3/2/2026
I guess while changing the oil they informed me of the engine filter being dirty which reminded me of the last time I was there they told me I would need to replace my cabin filter but they said I should do the engine first
3/3/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Crain Chevrolet.
LITTLE ROCK, AR
Donna C|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
3/10/2026
I think Tommy is a great salesman
HAMPTON, AR
JAMES C|2026 Chevrolet Corvette ZR1
Confirmed Sales Customer
4/16/2026
Don Bone was great. Excellent customer service and took the time to explain everything. I traveled 300 miles to purchase from Mr. Bone and I will do it again the next time I am in the market for a new vehicle.
DONALD D
4/21/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Crain Chevrolet.
BIXBY, OK
Larhonda C|2026 Chevrolet Traverse
Confirmed Service Customer
4/20/2026
I was pleased with the politeness and professionalism of Melvin and the timeliness of my oil change.
MELVIN LAWRENCE
4/21/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Crain Chevrolet.
LITTLE ROCK, AR
Mary K|2025 Chevrolet Trax
Confirmed Service Customer
4/22/2026
Not 5 minutes after leaving the dealership I got a notification that my windshield wiper fluid was almost empty. Not a huge deal but was disappointed considering almost everywhere I’ve got an oil change they always check and top off the
ZACHARY NELSON
4/22/2026
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (501) 246-7781 to discuss your concerns, as your satisfaction is of utmost importance to us.
STUTTGART, AR
Timothy B|2025 Chevrolet Silverado 1500
Confirmed Service Customer
4/22/2026
Had great service time ty
MELVIN LAWRENCE
4/22/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Crain Chevrolet - Service.
MALVERN, AR
Gregory L|2023 Chevrolet Blazer
Confirmed Service Customer
4/23/2026
The technician was very polite and knows his job very well and we very helpful a well.
MELVIN LAWRENCE
4/23/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Crain Chevrolet.
NORTH LITTLE ROCK, AR
Steven J|2024 Chevrolet Colorado
Confirmed Service Customer
4/4/2026
They were quick and friendly
MABELVALE, AR
Tammie W|2025 Chevrolet Trax
Confirmed Service Customer
4/4/2026
It was great
LITTLE ROCK, AR
Clint P|2021 Chevrolet Suburban
Confirmed Service Customer
4/19/2026
This was the worst experience I have ever had working with a service department. The issue was identified at the local Crain Dealer (Conway), but due to the repair being covered under warranty, we had to schedule the service to be completed at the dealership in Little Rock. The parts were not ordered and the shipment and repair were subsequently delayed. I had to reschedule the appointment 6 times due to this delay, and without any proactive communication from the service advisor. I was advised to reach out to the salesman that I purchased the vehicle from for additional support, however, they did not return my text messages nor phone calls (Don Bone). Truly felt that once the sale was complete, the customer service was an afterthought. If this would not have been warranty work that had to be done at the Little Rock dealership, I would absolutely not return to this location. Worst service experience that I have ever had.
ZACHARY NELSON
4/20/2026
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (501) 246-7781 to discuss your concerns, as your satisfaction is of utmost importance to us.
CONWAY, AR
DUSTIN H|2026 Chevrolet Equinox
Confirmed Sales Customer
4/21/2026
Lonny was a great help
LONNY L
4/21/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Crain Chevrolet.
MALVERN, AR
Stephanie M|2024 Chevrolet Traverse
Confirmed Service Customer
4/21/2026
Customer service was awesome. The staff was very helpful They also acknowledged me as I pulled into the service center. Making me feel like i was a priority. Very professional. I enjoyed my visit. Thank you all.
ZACHARY NELSON
4/22/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Crain Chevrolet.
LITTLE ROCK, AR